3CLogic has been making great strides in the Cloud space. Through simplistic and innovative products, they are revolutionizing the way users interact with Cloud.
Rockville, MD (PRWEB) November 19, 2015
3CLogic, a leading provider of cloud contact center solutions, today announced its selection to [CIOReviews annual list of “20 Most Promising Cloud Solution Providers of 2015.” The award comes in recognition of 3CLogic’s unique and innovative Virtual Telephony Application Grid (V-TAG) technology, which tackles and addresses the common security and reliability concerns commonly associated with today’s cloud offerings.
“Many businesses are still struggling with the idea of migrating critical business components to the cloud,” states Raj Sharma, President and COO of 3CLogic. “The concerns surrounding the storing of sensitive customer data has made the adoption of cloud platforms understandably difficult for some industries such as healthcare, financial, and insurance. In addition, many enterprise businesses continue to weigh the perceived stability of legacy systems with the more modern flexibility of cloud. Our V-TAG technology helps to address both by creating a hybrid’ call center solution to allow for enterprise-level security and reliability.”
Unlike traditional cloud contact center infrastructure, 3CLogic’s solution leverages the power of cloud with its next-generation edge computing technology (VTAG), which distributes the tasks and data functions of a contact center across the company’s private network (e.g. PCs, mobile devices, etc.) and the cloud, creating a more fault-tolerant and redundant platform. V-TAG also helps limit or control what information travels through the cloud, providing users with the ability to manage and even maintain data on their own premise.
The annual list of companies is selected by a distinguished panel of CEOs, CIOs, VCs, analysts, and top companies within the cloud domain, in addition to members of CIOReview’s editorial board, to recognize and promote technology entrepreneurship. “3CLogic has been making great strides in the Cloud space. Through simplistic and innovative products, they are revolutionizing the way users interact with Cloud,” says Jeevan George, Managing Editor, CIOReview. “3CLogic’s years of experience has truly made a mark in various industries ranging from finance, education, healthcare, e-commerce and energy. We are excited to feature them in our Cloud Special this year.”
For more information about 3CLogic’s advanced contact center solutions, visit http://www.3clogic.com.
3CLogic offers the most versatile multichannel communication platform for todays enterprise businesses. Providing advanced communication features including skills-based routing, automatic call distribution, interactive voice response, predictive dialing, click-to-call, dynamic scripting, real-time reporting, and more, its solutions help to enhance sales and customer support initiatives with ease. A true cloud solution, hosted on Amazon Web Services (AWS), it offers seamless integration with other cloud-based solutions, including CRM, WFO, and WFM, while providing market-leading security, scalability, and reliability. For more information, please visit http://www.3clogic.com.