Denver, CO (PRWEB) January 10, 2014
CemeterySearch.com is about to undergo a comprehensive review of their site, business and customer service standards now that their launch cycle is complete, the company said yesterday.
“We've put a lot of hard work into our launch,” a CemeterySearch.com spokesman said. “But at the end of any launch cycle, you know that your service is not going to be perfect. You can do as much beta testing as you want, but you won't know where your problems are until your site goes live. That is why we need to do a full-scale review of our site now and iron out whatever glitches we can find.”
The review will commence by going through any and all questions and complaints CemeterySearch.com has received since their launch, he said.
“If we can find out any common denominators during the review, that will let us know if there are software or hardware glitches that we need to attack,” he said. “That is our primary area of concern.”
Next, CemeterySearch.com will review customer feedback on their public information reports, he said.
“We may find that people would like the reports structured in a different way,” he said. “If that's what our review reveals we'll fix that quickly.”
Finally, CemeterySearch.com will poll people on their customer service experiences and review the results, he said.
“We want to make sure that we are offering the best customer service in the business,” he said. “We believe the review will let us know if that's the case.”
CemeterySearch.com is an online source for public records that specializes in delivering the most comprehensive death reports in North America. Generating hundreds of customers daily, CemeterySearch.com prides itself on providing the highest degree of customer service and report accuracy. Visit CemeterySearch.com today to chat with a live representative, call 1-888-227-1618, or email Manager(at)CemeterySearch(dot)com with any questions or concerns.