TouchTone Communications and OneTel Security Announce Partnership Providing Fully Redundant, Fault-Tolerant Reroute Solutions to the Central Station Alarm Industry

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Highly customized best-in-class total end-to-end telecommunication solutions designed specifically for security, life safety, and alarm monitoring companies.

When it comes to the alarm industry, lives are literally on the line. We understand the need to provide every level of redundancy to ensure signal is delivered each and every time.

TouchTone Communications, a leading voice and data provider, has entered into a strategic partnership with OneTel Security, a telecommunications network consulting group recognized for pioneering breakthroughs in the alarm industry. The new alliance delivers highly customized best-in-class technology and services to provide total end-to-end telecommunication solutions designed specifically for the central station alarm industry.

“OneTel has been working with TouchTone for over 5 years to perfect its reroute solutions,” said Mark J. Massey, OneTel’s CEO. “When it comes to the alarm industry, lives are literally on the line. We understand the need to provide every level of redundancy to ensure signal is delivered each and every time.”

Using a multi-layer geographically redundant, fault-tolerant and carrier diverse network, TouchTone securely transports OneTel’s business-critical voice communications, including toll free, local and IP traffic, for its security, life safety, and alarm monitoring customers.

“Our combined experience and targeted approach to the alarm industry brings significant change to how alarm companies do business,” said Ken McCormack, TouchTone’s Vice President of Sales and Marketing. “The collaboration we have put into the suite of reroute products not only delivers the reliability that alarm companies are looking for, but also reduces their overall costs.”

As carriers continue to move away from TDM networks because of aging infrastructure and shift to VoIP, OneTel has blazed the trail in the alarm industry to develop the first reliable SIP-based solution for alarm signals, and was an industry first for RCF and DID traffic.

McCormack added, “We are excited about our partnership with OneTel, and together, we proactively look to continue to develop innovative strategies to address the growing needs of the alarm industry.”

TouchTone and OneTel will be exhibiting at the Electronic Security Expo in Fort Worth, TX from June 8-10, 2016. This event attracts the biggest names in the electronic security and life safety industries, as well as integrators and monitoring companies. For more information, visit http://www.esxweb.com.

About TouchTone Communications:
A facilities-based carrier and reseller, TouchTone Communications has been providing voice and data services to residential, business, government and wholesale customers across the United States since 1993. TouchTone prides itself on delivering the highest quality service at the most competitive rates, while always maintaining first-class customer service. For more information, visit http://www.touchtone.net.

About OneTel Security:
Headquartered in Salt Lake City, UT and founded in 2002 OneTel Security is a telecommunications network consulting group focused on industry specific solution design. OneTel has extensive experience in delivering world-class fully redundant solutions optimized for central stations. In addition to their work in the alarm industry, they have a division specialized in addressing the education market as well as other commercial verticals. For more information, visit http://www.onetelsecurity.com.

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Chrissy Kulig
TouchTone Communications
+1 (973) 739-9300 Ext: 4218
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since: 05/2009
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