Mobile Customer Experience Shines in New Case Studies by Connective DX

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Projects also included Sitecore 8 CMS Implementation

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Although each project brought its own unique challenges, the expertise and strategic thinking of the Connective DX team resulted in overwhelming success in each case.

Connective DX, a digital experience agency headquartered in Portland, Ore., has released new case studies highlighting their Experience Design work with KinderCare, Priority Health and Portland General Electric. Although each project brought its own unique challenges, the expertise and strategic thinking of the Connective DX team resulted in overwhelming success in each case.

In addition to designing and building mobile-responsive sites that improve the digital customer experience and deliver significant business impact, the new sites enable authors to quickly and easily create and manage their content. A brief summary of each case study is below and links to the full case studies can be found on the Connective DX website.

KinderCare® Education is the nation’s leading early childhood education and childcare provider, operating more than 1,400 local centers across the country. KinderCare worked with Connective DX to improve the mobile experience for their customers and replatform their website onto Sitecore 8, a new world-class content management system. Read the entire KinderCare® case study.

Priority Health has been providing access to high-quality, affordable healthcare and a positive member experience since 1985, when a group of physicians and hospitals founded the nonprofit health plan to improve the health of communities they serve. Priority Health worked with Connective DX to create a digital experience that lives up to the same high standards that their members have come to expect offline. The new website has increased enrollment in the “My Priority” portal by 420%. Read the entire Priority Health case study.
Portland General Electric (PGE) is one of the largest investor-owned utilities in the Pacific Northwest, supplying electricity to 800,000 customers in Oregon. PGE partnered with Connective DX to not only improve ease of use for customers, but also establish PGE as a trusted energy partner, guided by a new vision for the digital experience. Through its design, content and interactions PortlandGeneral.com will put energy use into meaningful context for its customers. Together, Connective DX worked with PGE to improve the user experience, rebuild the website into a versatile, responsive design, and replatform onto a new content management system that the business could more easily maintain. Read the entire PGE case study.

Ready to make your next project the first step in delighting your customers and growing your business? Let’s talk! Please email us at Hello [at] ConnectiveDX [dot] com or call 888-269-9103.

About Connective DX
Connective DX is a digital experience agency focused on helping organizations embrace the power of digital, align around the customer, and take control of their digital future. The agency serves clients globally with services that span digital experience strategy, experience design, technology, and digital enablement. Founded in 1997, Connective DX has offices in Portland, Ore., and Boston, Mass. Clients include Columbia Sportswear, Esri, KinderCare, OHSU, BMC Software and Banner Bank. https://www.connectivedx.com

For more information please contact:
Laura Brown, Connective DX
lbrown [at] connectivedx [dot] com
(617) 401-2294

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Laura Brown
@ConnectiveDX
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