Launches Independent Review of Its Public Records

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Review aimed at making sure records are up to date and accurate.

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This review will help us serve our customers better. They have the right to the most accurate records we can provide them, and this review will make that happen. has hired an agency to do an independent review of their public records legal database, the company said yesterday.

“We know that due to clerical error, mistakes can be introduced into the database,” a spokesman said yesterday. “This review is designed to identify those errors and remove them from our database as quickly as possible.”

During the review, the company will use software that can match's records against other public databases and flag any inconsistencies. When they find one, it will be tracked to the source and ensured that it is made accurate.

“This review will help us serve our customers better,” the spokesman said. “They have the right to the most accurate records we can provide them, and this review will make that happen.”

Errors get introduced into public records when clerks at courthouses input inaccurate information, the spokesman said. But because the information generally needs to be inputted multiple times by different people, the inaccuracies can be tracked with the right software.

“It's just a matter of doing a complete review so that you get to the bottom of things and make sure every record is on the up and up,” the spokesman said. “We think it's worth the time and expense to review all of our records.”

The review is expected to take about a month, he said.

About, an online source for public records, takes pride in providing the most comprehensive background reports in North America. Generating hundreds of reports daily, information accuracy and customer service are top priorities for Visit today to chat with a live representative, call 1-877-851-6117, or email Manager(at)Court(dot)us(dot)org with any questions or concerns.

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Karmen Jones
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