Completes Launch Cycle with Introduction of Customer Service Blog

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Hopes to Use Blog Presence to Connect With Customers

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People will be able to comment on the blog with any questions or concerns they may have with has now completed their company launch with the creation of a customer service blog that will reach out directly to customers and potential customers, the company said yesterday.

“First we had to get our site off the ground,” a spokesman said. “Then we had to get our social media and customer service staff into place. Now that it is all up and running, communicating directly with our customers through our blog seems like the logical final step in the launch cycle.”

The blog is located at

“We are going to use the blog in a number of different ways,” the spokesman said. “We see it as an important resource in terms of customer connection. Long gone are the days when an online company only needed a website and a call center.”

The blog will keep customers up to date on new initiatives at, he said. It will also give people advice on how to avoid scams and when it is time to do a background check on someone.

“We'll also have some posts that are a bit of whimsy,” he said. “We want people to know that we are human, and not just techno profit machines.”

People will be able to comment on the blog with any questions or concerns they may have with, he said.

“We want to hear from our customers, and we think the blog will be a great way for us to generate that kind of direct interaction with them,” he said.

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Mary Ward
since: 10/2013
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