Wilson predicts that chat will eventually go to the wayside and be completely replaced with texting as dealers begin to understand the robust benefits mobile texting has to offer over chat.
Louisville, KY (PRWEB) October 01, 2015
Dealer Car Search CEO, Rick Wilson, has announced that his company has recently launched a new premium feature simply named Website Texting.
Wilson explains, "The new Website Texting platform fully integrates with our Integrated Lead Management System and allows managers to easily track Website Texting leads”.
Additionally, Dealer Car Search has designed an innovative Round Robin System that allows the dealership's management to add salespeople into a rotation to receive these new Website Texting leads. Each salesperson can then manage the Website Texting lead right from his or her phone making it very convenient whether in the office or when walking the lot.
"The bottom line is consumers only want to interact with the dealership after they have first searched the website and found the car in which they are interested,” Wilson continued. The Dealer Car Search platform allows for this interaction with convenient Website Texting buttons on both the Search Results Page and Vehicle Detail Page. “This methodology leads to better consumer engagement and reduces bounces unlike the annoying chat pop-up that most dealerships insist on using,” Wilson added. Because these Website Texting leads go directly to the salespeople, the consumer will receive a quicker and more enriched response which is paramount for successful conversions.
Consumers can initiate Website Texting from their desktop, tablet, or smartphone. “It was a top priority for us to create this new Website Texting feature to be seamlessly and completely integrated for mobile visitors," Wilson said. Wilson predicts that chat will eventually go to the wayside and be completely replaced with texting as dealers begin to understand the robust benefits mobile texting has to offer over chat.
“So far the results have been astounding and many participating dealers are seeing an immediate increase in consumer engagement in the form of increased leads and sales,” Wilson added.
The Website Texting feature is now available on every Dealer Car Search website style for a monthly upcharge. http://www.dealercarsearch.com/website-texting-for-car-dealers.aspx
About Dealer Car Search
Dealer Car Search went to market in Q4 of 2006 and has since been a Proven Industry Leader in providing both Website Design Build Services and Value Added Digital Services to Car Dealerships throughout the United States. Dealer Car Search won The Driving Sales Dealer Satisfaction Award for Highest Rated Website Provider in 2014 and currently hosts about 5,000 Dealer Websites.