The software glitches caused a small number of people to receive the wrong DeathCertificateLookup.com report, get a blank report, or sign off from the site before getting their report.
Houston, TX (PRWEB) October 24, 2013
DeathCertificateLookup.com has discovered the source of technical glitches that caused some problems with their report generation service and fixed them, the company announced yesterday.
“There were some minor bumps that went along with our launch process,” a DeathCertificateLookup.com spokesman said. “But our IT staff worked long and hard and found out the sources of the problem, and fixed both hardware and software issues that led to the glitches. We are now running smoothly.”
The software glitches caused a small number of people to receive the wrong DeathCertificateLookup.com report, get a blank report, or sign off from the site before getting their report, he said.
“The biggest glitch was that during times of the day when we had a lot of traffic, the reports were loading very slowly,” the DeathCertificateLookup.com spokesman said. “This led some people to think that they were not getting a report and close down the site before we could deliver the product. We've now added more dedicated servers during peak time, which will speed up the download process and nip this problem in the bud.”
The other glitches were caused by problems with third-party software DeathCertificateLookup.com was using to gather and display their search results, he said.
“We had to go through the code line by line to find the problem, but we did and now it's a thing of the past,” he said. “These kinds of problems often turn up during the launch phase. We are happy that we caught them when we did.”
DeathCertificateLookup.com is an online source for public records that specializes in delivering the most comprehensive death reports in North America. Generating hundreds of customers daily, DeathCertificateLookup.com prides itself on providing the highest degree of customer service and report accuracy. Visit DeathCertificateLookup.com today to chat with a live representative, call 1-888-220-4188, or email Manager(at)DeathCertificatesLookup(dot)com with any questions or concerns.