San Diego, CA (PRWEB) January 10, 2014
DeathReports.org has found during a post-launch review that the number of customers who contacted the company with a complaint was not as high as their business model predicted, the company said yesterday.
“After any launch, you expect that there are going to be customers who have a complaint with your service,” a DeathReports.org spokesman said. “So when we finished our launch and did a review of the number of people who contacted us, we thought there would be any number of complaints that we would have to address. Thankfully, the number of customers who had a complaint with us was much lower than management had predicted.”
The complaints that DeathReports.org did receive generally targeted some minor technical glitches the company was able to fix quickly and easily he said.
“There is no way to avoid launch time glitches,” he said. “But those are simple to conquer. We were much more worried that people would have a complaint with the format or quality of the death records reports we provided them with. But because that number was very low, we did not have to make any major changes in our company to address those types of complaints.”
DeathReports.org is continuing to review complaints from their customers as the glitches are fixed, he said.
“You'll never have a situation where not a single customer has a complaint,” he said. “But we think we can bring that number to a bare minimum.”
DeathReports.org is an online source for public records that specializes in delivering the most comprehensive death reports in North America. Generating hundreds of customers daily,DeathReports.org prides itself on providing the highest degree of customer service and report accuracy. Visit DeathReports.org today to chat with a live representative, call 1-877-202-9181, or email Manager(at)DeathReports(dot)org with any questions or concerns.