'Our business is one of customer service. 'How can we help our customers?' is something I'm always contemplating. How can help our customers move from 'problems' to our motto, 'Problem Solved'?' - President Doug Pitassi
Beaverton, OR (PRWEB) September 19, 2013
“Pacific Office has been one of our top performers since joining Konica in 1998,” said Michael Billets, Senior District Sales Manager, Konica Minolta Business Solutions.
Pacific Office Automation has also been recognized as the largest Konica Minolta dealer in the U.S. for seven consecutive years, with business growing rapidly. The company was also named Konica Minolta’s Largest Production Print Dealer and Largest Solutions Dealer, growing 34 percent year-on-year. Both companies have noted record years in total business.
President Doug Pitassi says, "Our business is one of customer service. 'How can we help our customers?' is something I'm always contemplating. How can help our customers move from 'problems' to our motto, 'Problem Solved'?"
“In the past year, we have definitely hit our stride with the level of local customer service and performance from our sales team,” said Doug Pitassi, president, Pacific Office Automation. “If our staff continues to solve problems by linking solutions to business needs, Pacific Office will not only maintain its standing as the largest independent dealer in the U.S., but continue its growth well into 2013 and 2014.”
In its major markets, Pacific Office experienced a 13 percent increase in Oregon, 5 percent increase in Washington and 49 percent increase in Arizona. In its emerging markets, including the newest service area in the Bay Area, Pacific Office enjoyed a 12 percent growth in Utah, 13 percent growth in New Mexico and 44 percent growth in California. Overall, the company was up 13 percent in total revenue in 2012.
About Pacific Office Automation
Pacific Office Automation (http://www.pacificoffice.com) is a leader in managed print services and office solutions. Since 1976, Pacific has grown to become the industry’s largest independent dealership with nineteen locations throughout Washington, Oregon, California, Arizona, New Mexico, Utah and Colorado. The company is also one of the world’s largest dealers for Konica Minolta, Canon, Ricoh, Sharp, Lexmark, Toshiba, and HP copiers, printers, faxes and multifunctional devices, as well as Muratec faxes. At Pacific, we believe the best way to serve local clients is to focus our attention and energy on helping customers until we can say, “Problem Solved.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 "Line of the Year" award winner for the company's award-winning line of bizhub Color and Monochrome Multifunctional Products. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.