Dallas, TX (PRWEB) May 28, 2014
Long Range Systems (LRS) today announced the launch of Table Tracker 3.0, a table location system that identifies where guests are sitting so restaurants can deliver food faster and generate analytics on operations and service.
“Gone are the days of frustrated customers watching their food grow cold as a perplexed food runner searches for the right table,” said Skip Cass, chief executive officer of LRS. “Table Tracker is a seamless table delivery management system that helps restaurants provide a better guest experience and operate more efficiently all while providing reporting and insights that can be used to further improve productivity and service.”
Table Tracker guides and tracks a guest’s order from purchase through delivery, a drastic process improvement from traditional fast casual delivery methods that involve shouting out numbers or scouring the dining area for the right table tent.
The system starts at the time of an order. The customer is handed a tracker that reads a tag at his or her chosen table. The location is broadcast to an order display for food runners to reference before delivering the food. Managers can then analyze Table Tracker reports to measure performance versus goals by hour or day of week, or across multiple locations.
Table Tracker 3.0 includes several enhancements over previous versions, including:
“Table Tracker is designed to instantly improve the guest experience by speeding food delivery and generating reporting on operations that can be measured in real time and put to use immediately,” added Cass. “It also boosts employee productivity by creating a straight line between the kitchen and hungry guests.”
The Table Tracker system comes with trackers that broadcast the location of the guest, a gateway that wirelessly connects the trackers to an iPad, the mobile app that displays the location of the guests, and under-the-table tags or an above-table tracker dock. Table Tracker also includes reporting and analytics software, an extended warranty and 24/7 customer support.
About Long Range Systems
Long Range Systems, LLC is a leading global provider of on-site paging, guest management and surveying tools. LRS solutions are used in a variety of settings, including: restaurants, hotels, hospitals, day cares, amusement parks, churches, retirement and nursing homes, doctor/dentists offices and more. LRS owns 20 patents and markets over 30 products designed to streamline operations, improve customer satisfaction levels and increase sales. For more information, visit http://www.LRSus.com.