New York, NY (PRWEB) November 05, 2013
Group Health Dental, a large, comprehensive dental practice in Manhattan, has recently completed a major renovation on their dental care facility. The renovation involved major updates to their office including new paint colors, furniture, artwork, magazines and a flat screen TV as well as the addition of kiosks and a snack bar with free coffee, hot chocolate, cappuccino, water and cold drinks. They also added a consultation room that can be used for more private consultations.
As a part of their extensive renovation and in an effort to improve the patient experience, Group Health Dental has incorporated new technology into their dental practice including intra-oral cameras, an electronic check-in system and automated email and text message appointment reminders. In planning updates to their dental office, they listened to patient complaints from the previous administration regarding long wait times and the separation of dental hygiene appointments (dental cleanings) and dental routine exams. Through a better scheduling structure and improved staff training, they have been able to reduce wait times from an average of twenty to an average of four minutes. In addition, dental cleanings and exams now take place during the same appointment, and in the same room. According to Group Health Dental’s Vice-President, Fabio Oliveira, "This renovation is another step in meeting our goal of providing a better, more fulfilling dental experience that exceeds our patient’s expectations. When deciding what we wanted to improve first, it was important to listen to our patients and use our best judgment to make the changes we felt were needed. We hope that these changes will not only improve patient care but will also set us apart from other dental practices in our area."
Group Health Dental has also expanded their services to include same day emergencies and same day dentistry. Everyday, certain rooms are reserved so that same day emergencies can be seen. By offering emergency dental care and same day dentistry, Group Health Dental is responding to a need for more timely and convenient dental care. Group Health Dental’s Vice-President, Fabio Oliveira was quoted saying, "We understand that busy New Yorkers do not have time to waste in dental offices that do not make it as convenient as possible for the patient. Nowadays, people cannot afford to miss important time away from their work for multiple dental appointments. That is why we are now offering same day emergency dental care as well as same day dental procedures. These services enable New Yorkers to get the dental care they need, as conveniently as possible."
About Group Health Dental:
Group Health Dental is a comprehensive dental practice located in Manhattan and serving children and adults of all ages from Manhattan and the surrounding communities in New York City. They offer a full range of preventive, general, restorative and cosmetic dental care as well as in-house specialists such as Periodontics and Endodontists. If you would like more information about their dental practice, please visit their website at http://www.Grouphealthdental.com or call their office at 212-225-8309.