Cleveland, Ohio (PRWEB) March 28, 2014
In CHAMPS Patient Experience's most recent blog post, "Measuring Culture Change" Toya Gorley shares her thoughts on the topic. She explains there are three main ways to measure culture change:
Gorley discusses what to keep in mind when measuring culture change:
Gorley closes her blog by asking readers if they have any additional advice regarding measuring culture change.
To learn more about the CHAMPS Patient Experience blog, PX Perspective, visit http://www.pxperspective.com.
In partnership with Santalucia Group, CHAMPS Patient Experience offers a variety of services to enhance the patient experience. Led by Carol Santalucia, a recognized leader in patient experience with more than 30 years of expertise, CHAMPS offers outcomes-based services designed to create an optimal patient experience. We believe providing an optimal patient experience not only makes sense intuitively but also leads to improved healthcare outcomes, increased patient loyalty and an enhanced financial position for our clients. To learn more about us and our services, visit http://www.champspatientexperience.com.