Denver, CO (PRWEB) March 20, 2014
MilitaryRecordsLookup.com is launching a full suite of social media channels to connect with customers and potential customers, the company announced yesterday.
“We want people to know what's going on at our company,” a MilitaryRecordsLookup.com spokesman said. “In the past that was done with newsletters. But in today's world the best way is to take advantage of social media. It's what modern, tech-savvy customers expect from a company.”
MilitaryRecordsLookup.com now has a presence on Facebook, Pinterest, LinkedIn, and Twitter as well as a company blog, he said.
“At first we will just use these social media channels to let people know what's going on at our company as we grow,” he said. “Then we'll give them practical advice about how to use our service. But most importantly, we'll use them as a way for customers to communicate their questions and concerns with us.”
MilitaryRecordsLookup.com will have a team monitoring the social media sites and then get in touch with people who have left comments for them, he said.
“Many people don't want to contact a call center when they have an issue,” he said. “But they will interact on social media. It gives us a chance to find out what their concerns are, and then solve them before they become a problem.”
The social media channels and blogs will be updated on a regular basis, he said.
“We think this is the most practical way possible for us to communicate with our customers,” he said.
MilitaryRecordsLookup.com is a public records database that specializes in providing military records to customers in the United States. Find out information such as discharge status, length of service, medals received, and more. Visit MilitaryRecordsLookup.com today to speak with a live representative, call 1-877-661-6437, or email Support(at)MilitaryRecordsLookup(dot)com with any questions or concerns.