…this service is expected to help improve scalability, increase the operational efficiency and reduce the cost of infrastructure running SAP HANA.
Princeton, NJ (PRWEB) April 15, 2014
Wharfedale Technologies Inc. (WFT), a leading IT services and consulting firm, announced today it has signed a multi-year contract with a customer based in western Canada to provide technology services for production and non-production environments running the SAP HANA® platform. The customer is an electricity power generator and wholesale marketing company. It operates over 70 power plants in Canada, the United States and Australia.
Leveraging its geographic presence in multiple locations, WFT will provide management services to support the customer’s production and non-production environments running SAP HANA, 24 hours, seven days a week (24 x 7). It is expected that this service will help improve scalability, increase the operational efficiency, and reduce the cost of operating the infrastructure running SAP HANA. As part of this engagement, the firm will follow the WFT Total Quality (WTQ) process to help maintain operational efficiency and uptime, which involves the following:
- WTQ – the internal quality assurance activity occurring prior to environments transitioning and service “go lives”
- Internal/external access validation, administration accounts creation, monitoring parameters established, etc.
- WFT Support Roles & Responsibility Matrix and the Run Book, co-developed with the customer, will be key documents driving the WTQ process
Rajeev Menon, Sr. VP of SAP practice at WFT commented, “WFT has extensive experience in designing and deploying hardware appliances and virtualizing environments running SAP HANA. We are confident that this expertise combined with our deep knowledge of infrastructure and the skills of our consultants certified in SAP HANA will allow us to build and manage systems from multiple vendors.”
About Wharfedale Technologies Inc.
Wharfedale Technologies Inc. (WFT) is a leading technology consulting firm specializing in infrastructure integrations and services for SAP® solutions, as well as private/public/hybrid cloud solutions. As an SAP-certified provider of cloud and hosting services, Wharfedale also offers solutions around high availability, disaster recovery, advanced sizing for virtualization, backup/recovery integration, systems refresh automation and landscape optimisation.
For more information on Wharfedale and WFT Cloud services, please visit http://www.WFTCloud.com or call us at (888) 533-3113.
SAP, SAP HANA and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.