Compared to 2010, P-Card/One Card program managers and program administrators are more educated, their job levels are higher overall, and a greater percentage are managing staff.
Minnetonka, MN (PRWEB) October 31, 2013
Today, the NAPCP released its report of results from a Salary Survey conducted May 15 to June 5, 2013, delivering insight into the Commercial Card industry’s roles, compensation and staffing trends. The 2013 edition is the fifth of its kind. In the past, it focused on those who fulfill a Purchasing Card (P-Card) or One Card program management role. The NAPCP expanded this year’s survey to include Corporate Travel Card program management and relationship management for a provider organization. The report offers more than 60 pages of content, including 55 figures and 36 tables. Lynn Larson, NAPCP education manager and author/analyst of the survey, pre-recorded two on-demand webinars offering highlights for end-users and providers. The final report (free to current NAPCP members) and webinars are available for purchase from the NAPCP’s online store (http://www.napcp.org/bookstore).
Following a period of salary stagnation 2007–2010, the 2013 results yield good news. In the United States, the average Commercial Card program manager salary is 14% higher than in 2010; Canadian respondents reported a 9% increase. Education—including the Certified Purchasing Card Professional (CPCP) credential—influences salary as does the level of job responsibility and number of direct reports. Salaries are often higher for respondents who manage both the P-Card and Travel Card programs for their organization.
Guidance on Staffing Levels
“Beyond compensation,” says Larson, “the NAPCP’s member and subscriber base of 13,000 individuals is continually seeking guidance on optimal program management staffing levels, especially for P-Card programs. We show the lowest, highest and average full-time equivalents reported by respondents in relation to the number of cardholders and annual transaction volume. The numbers are erratic, so, to assist our audience, we share several factors that organizations should consider to determine an appropriate level.”
Required and Preferred Hiring Qualifications
Diane McGuire, NAPCP managing director, observes, “Increasingly, organizations are requiring prior card program management experience. In addition, for individuals managing Travel Card programs, travel industry knowledge is highly valued, as these employees commonly are involved with travel policy compliance.” A bachelor’s degree is among the top five required qualifications; in 2010, 40% of respondents required this level of education and in 2013 that number grew to 43%. Compared to 2010, P-Card/One Card program managers and program administrators are more educated, their job levels are higher overall, and a greater percentage are managing staff.
Providers in a Relationship Management Role
“For the first time, the NAPCP requested input from relationship managers employed by industry provider organizations, including issuers, networks, acquirers, and so on,” says Lynn Larson. “The results are insightful: The average respondent takes more than 20 business trips per year, 80% hold a bachelor’s or master’s degree, and there is strong earning potential.”
The NAPCP: Advancing Commercial Card and Payment Practices Worldwide
The NAPCP (http://www.napcp.org) is a membership-based professional association committed to advancing Commercial Card and Payment professionals and industry practices worldwide. The NAPCP is a respected voice in the industry, serving as an impartial resource for more than 13,000 members and subscribers at all experience levels in the public and private sectors. The NAPCP provides unmatched opportunities for continuing education and peer networking through its conferences, regional forums, webinars, website, virtual demonstrations, newsletters and regular communication. The association sponsors research and publishes timely and relevant white papers, survey results and articles. The NAPCP offers a Certified Purchasing Card Professional (CPCP) credential. Visit http://www.napcp.org to learn more about Commercial Card and payment programs in general, the value of membership, current member demographics, upcoming events and benefits of becoming a year-round partner sponsor.