As a credit union, we work hard to help members and non-members in our area achieve their goals of home ownership and this award helps to validate all of the hard work of our lending team.
Chicago, IL (PRWEB) October 19, 2016
Nora Hickey, DuPage Credit Union, is featured in a special section of the October issue of Chicago magazine as a 2016 Five Star Mortgage Professional award winner.
“I was truly honored to hear that I had been selected for the Five Star Mortgage Professional award for the second year in a row. As a credit union, we work hard to help members and non-members in our area achieve their goals of home ownership and this award helps to validate all of the hard work of our lending team,” says Nora Hickey of DuPage Credit Union.
Five Star Professional partnered with Chicago magazine to identify and showcase an exclusive group of mortgage professionals who have demonstrated excellence in their field. Less than 2% in the Chicago-area received this recognition.
“Purchasing and owning a home should be an exciting time in your life. It is not always a seamless process, but our goal is to minimize any bumps in the road. Our lending team works with all parties, but we also focus on educating our members and keeping everyone informed from start to finish. DuPage Credit Union builds long term relationships and I believe my Five Star Mortgage Professional award backs that up,” says Nora.
The 2016 Five Star Mortgage Professional award winners have been carefully selected for their commitment to professional excellence and overall client satisfaction. The award is based on rigorous research with significant focus on customer feedback and providing quality services.
“Five Star Mortgage Professionals provide world-class service which is evident through their clients’ loyalty. With a strong foundation of knowledge and experience, they work to understand their clients’ needs and provide a financing solution that fits,” said Dan Zdon, CEO, Five Star Professional.
Five Star Professional has been conducting market research to define and promote professional excellence in service professionals since 2003.
Mortgage professionals are awarded based on an in depth research process. Thousands of consumers are contacted to rate their mortgage professional on evaluative criteria including customer service, integrity, communication and overall satisfaction. Beyond a qualifying client evaluation score, professionals are evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.
There is no fee to be considered or awarded. Visit http://www.fivestarprofessional.com for more information.