Introducing OCT8NE: Online Retailers Gain a Competitive Edge with a Powerful New eCommerce Solution

When algorithm driven mega-sites are the competition, few ecommerce sites can compete on price, breadth of selection or logistics. With OCT8NE´s new ecommerce solution, online businesses can leverage their depth of expertise and personal selling skills to level the playing field and fuel sales.

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OCT8NE  is a live chat, personal selling and co-browsing tool and online sales solution.

Powerful new Magento ecommerce solution is released.

"Big data continues to concentrate retail power into the hands of a few mega-sites, and I wanted to prove there was another way to compete."

Barcelona, Spain (PRWEB) March 25, 2014

OCT8NE is introducing a plug-in for ecommerce companies, available first on the Magento platform, that fuels sales growth by allowing businesses to leverage personal selling skills online. The heart of the experience is an agent-assisted search process enabled by a proprietary co-viewing technology. It allows sales associates to proactively, and naturally, engage with website visitors, helping them more quickly find and choose what they want to buy. Not only does this result in fewer abandoned carts, but also increased cart sizes as sales agents consult with site visitors and have the opportunity to upsell and cross-sell.

The brainchild of Dr. Domingo Obradors of Barcelona, OCT8NE was developed to facilitate consultative collaboration between the doctors and dentists in the chain of dental offices he founded. Frustrated by off-the-shelf software solutions, Dr. Obradors conceived a solution that goes well beyond live chat, screen sharing or co-browsing software. It enables anyone to interact online in real-time; using easy-to-use audio and visual tools without having to leave the business’ website, and without either party needing to download anything. All while completely respecting the privacy of the customer.

Dr. Obrador’s motivation to expand the use of his product to retail was simple. “I like personal service. Big data continues to concentrate retail power into the hands of a few mega-sites, and I wanted to prove there was another way to compete. Personally, I relish the challenge of the David vs. Goliath type of battle… and I wanted to be on the side of smaller businesses. I wanted to develop software that helped people deliver more personal service, not try to replace them with an algorithm. I wanted to give every online retailer that has big dreams, but not big data, a fighting chance,” said Dr. Obradors, CEO and Founder, OCT8NE.

OCT8NE’s new ecommerce solution is now available in the Magento Connect Extension Marketplace and has a variety of plans available to suit any company's needs. It only takes about 5 minutes to get the service installed and running, and a 30-day risk-free trial is available at launch so that retailers can immediately experience the fuel that OCT8NE can provide to their sales growth without any obligation.

About the Company:
OCT8NE is a lightweight, easy-to-use software (SaaS) that allows retailers to proactively, and naturally, introduce a sales agent into the online purchase process to engage live with their customers – just like they would if someone walked into their physical store.

Learn more and sign up for a 30-day trial at http://www.OCT8NE.com


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live customer assistance online, live chat, OCT8NE viewer, co-viewing technology Customer use sample of the OCT8NE viewer

The customer receives faster, more accurate help by being able to see and discuss products in real time with an agent.


live customer assistance online, live chat, OCT8NE viewer, co-viewing technology, personal selling online Sales agent attending a customer

Agent's view of the OCT8NE viewer and chat management system.