San Diego, CA (PRWEB) May 27, 2014
ObituaryDatabases.com has created multiple social media channels in an effort to connect with and inform their customers, the company said yesterday.
“Social media is currently the most effective way to communicate with customers and potential customers,” an ObituaryDatabases.com spokesman said. “We need to be a part of that. Now that our site is up and running and we've managed to optimize for mobile devices, hitting the social media world was our next priority. We are very happy to have these social media channels opened up.”
ObituaryDatabases.com now has a presence on Twitter, Facebook, LinkedIn, and Pinterest. They have also launched a company blog, he said.
“People want to know as much as possible about an online company before they do business with them,” he said. “Social media gives you a contact point where you can start a dialogue with potential and existing customers. They learn more about your team and how a given company can help them with their needs.”
ObituaryDatabases.com also sees social media as an important part of their customer service experience, he said.
“Social media is a great way for customers to easily communicate their questions, concerns or problems with a company,” he said. “It's much less time consuming than calling a phone bank. Our team will look at all the feedback we get through social media and take direct action when a problem arises.”
The social media channels will be closely monitored and updated on a regular basis, he said.
“We think they will really keep our company top of mind,” he said.
ObituaryDatabases.com is the top online resource for accessing death and obituary records in the United States. With over thousands of records to search through, ObituaryDatabases.com makes finding any death record simple and efficient. Visit ObituaryDatabases.com today to chat with a live representative, call 1-877-661-6438, or email Support(at)ObituaryDatabases(dot)com with any questions or concerns.