Now, instead of simply asking customers for the name and state of the person they are looking up, ObituaryDatabases will ask a series of questions to narrow the search and direct their system to the right person.
Houston, TX (PRWEB) June 20, 2014
ObituaryDatabases.com is changing their search service so that it is easier to narrow down the exact death records their customers are searching for, the company said yesterday.
“One of the problems with a service like ours is that many people have similar names, and may have died in similar places and at similar times,” an ObituaryDatabases.com spokesman said. “This can, from time to time, lead to people getting the wrong death report. We don't want that to happen to our customers, so we decided to put measures in place to make it more likely the person will get exactly the death records they are searching for.”
Now, instead of simply asking customers for the name and state of the person they are looking up, ObituaryDatabases will ask a series of questions to narrow the search and direct their system to the right person, he said.
“People won't have to answer these questions,” he said. “Because obviously in some cases they won't have the information themselves. But if they do respond to the questions, it will allow our system to do a better search for them. This means that they won't have to buy records for everyone named, say, John Smith who died on a particular day.”
The new search system is up and running now, and has received positive feedback from initial customers, he said.
“People understand that we are simply trying to provide them with the best results possible,” he said.
ObituaryDatabases.com is the top online resource for accessing death and obituary records in the United States. With over thousands of records to search through, ObituaryDatabases.com makes finding any death record simple and efficient. Visit ObituaryDatabases.com today to chat with a live representative, call 1-877-661-6438, or email Support(at)ObituaryDatabases(dot)com with any questions or concerns.