Roger Mullins Named Chairman of the Board and Mark Guedri Appointed Board Member of One Call Claims

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One Call Claims, the innovator in insurance outsourcing announces Roger Mullins as Chairman of the Board and Mark Guedri as Board Member.

We are extremely pleased to announce both the naming of Roger Mullins as Chariman of the Board and investor in One Call Claims and Mark Guerdi's appointment as a Board Member. -Kelly Smoot

One Call Claims, the innovator in insurance outsourcing, today announced the appointment of Roger Mullins as Chairman of the Board and Mark Guedri as Board Member. The announcement was made today from the company’s headquarters in Mobile, Alabama, by Co-Founder and CEO Kelly Smoot and Co-Founder and President Robert Evans.

During the announcement, Smoot said, “With his extensive business experience Roger Mullins has a keen understanding of the people, systems and processes necessary for One Call Claims to efficiently deliver high quality service and professionalism to insurance companies. And as Mark Guedri has an extensive knowledge of the industry’s inner workings and finance, we couldn’t be happier to have both of them as a key part of our One Call Claims team.”

Evans added, “We are also extremely pleased to also announce that as a sign of his long-term commitment to One Call Claims, Roger Mullins has also become an investor in our company.”

Roger Mullins and his deceased brother Mark were champion innovators in 1993 when they co-founded ITEL Laboratories Inc., a service enterprise that assists insurance companies and their policyholders in efficiently and fairly settling claims involving various flooring materials, roofing and siding.

Under the leadership of the Mullins Family, ITEL grew to become the nation’s most respected independent testing laboratory serving the property insurance industry. Accomplishments at ITEL included having the top 50 insurance carriers as clients; a resounding 100% client retention rate; revenue growth by at least 20% each year and the acquisition of Siding Match, Siding ID, and SpillTech. In 2008 ITEL was sold to Riverside Capital.

As Mullins brings extensive in-depth knowledge in providing multiple critical services to insurance carriers, he holds a University of Notre Dame MBA and currently serves as Board Chairman and Owner of Insurance Service Brands, Mullins Enterprises and Legacy Restoration. He also serves as a Board member of Outdoor Living Brands, an international franchise company specializing in consumer services that enhance outdoor living.

Guedri is an award-winning entrepreneur with one of his businesses being named Business of the Year in Virginia by the U.S. Department of Commerce. He has founded and successfully sold several businesses over the span of his distinguished career and he understands the challenges of managing a high growth company. Mark has extensive investment banking experience and was instrumental in helping One Call Claims with its recent recapitalization.

For more information, visit or call 866-999-1963.

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Kristi Smoot
One Call Claims
+1 (804) 353-6999 Ext: 113
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