CHAMPS to Host Virtual Patient Experience Forum

Patient experience forum panelists will share their perspectives during this discussion-based webinar "The Critical Components of Creating an Optimal Patient Experience" hosted by CHAMPS Patient Experience / Santalucia Group.

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Cleveland, OH (PRWEB) March 05, 2014

Register now for a virtual patient experience forum on March 12 from 1 p.m. - 2 p.m. This webinar will be featuring: Jason Wolf, Ph.D., President, The Beryl Institute, Wendy Leebov, Ed.D., Partner, Language of Caring and Carol Santalucia, MBA, Vice President, CHAMPS Patient Experience/ Santalucia Group.

Patient experience forum panelists will share their perspectives during this discussion-based webinar hosted by CHAMPS Patient Experience / Santalucia Group. The panelists will outline three key components to creating an optimal patient experience, including leadership, empathy and culture.

Panelists will also provide participants an opportunity to "ask the experts" by submitting questions as part of their online registration, via Twitter (using #OptimalPX) or during the live webinar.

Register now to participate in this interactive patient experience forum. Space is limited to the first 100 people to sign-up. If the webinar is full, please contact Mia Salvano at 216.255.3639 to be placed on a waiting list.

In partnership with Santalucia Group, CHAMPS Patient Experience offers a variety of services to enhance the patient experience. Led by Carol Santalucia, a recognized leader in patient experience with more than 30 years of expertise, CHAMPS offers outcomes-based services designed to create an optimal patient experience. We believe providing an optimal patient experience not only makes sense intuitively but also leads to improved healthcare outcomes, increased patient loyalty and an enhanced financial position for our clients. To learn more about us and our services, visit http://www.champspatientexperience.com.