Our aim is to highlight to attendees the importance of online reviews and how even negative consumer reviews can be learning tools in the marketing and reputation management processes.
New York (PRWEB) September 26, 2016
U.S. consumer advocacy and customer complaints website, http://www.PissedConsumer.com, will be a Gold Sponsor for this year's Pubcon social media and optimization conference, held from October 10 – 13 at the Las Vegas Convention Center.
"We're happy to be a Gold Sponsor for this year's Pubcon event and are excited to exhibit for the first time," said Joanna Simpson of PissedConsumer.com. "Our aim is to highlight to attendees the importance of online reviews and how even negative consumer reviews can be learning tools in the marketing and reputation management processes."
PissedConsumer.com allows consumers to share reviews and complaints about the companies they do business with. The website's goal is to facilitate complaint resolutions by connecting consumers and companies through its platform.
Businesses can review and respond to customer complaints directly while collecting data on all reported and unresolved issues. This information enables companies to learn more from the feedback they've received, using even negative comments to make positive changes for the future.
"Even though the typical user of our platform has been negatively impacted by a company's product or service, marketing managers can learn a lot from the reviews and complaints their customers share with us," said Simpson. "We offer businesses the tools they need to efficiently collect and analyze feedback in an organized and more accessible way. This allows business owners and their teams to magnify, and then address, ongoing concerns in their target market. We want to help businesses turn complainants into brand advocates."
In addition to connecting businesses and their customers, PissedConsumer.com aggregates industry-specific consumer complaint data, making timely and cautionary information available to the media.
Pubcon is a digital marketing conference and expo focused around social media and search optimization. It will feature over 120 educational panel sessions from over 200 speakers.
PissedConsumer.com is a social consumer advocacy website where people can share consumer complaints and feedback with others. Visitors can also research companies, products, and services before making important purchasing decisions. Business solutions are available to help companies protect their reputations by responding to, and resolving, problems reported in consumer complaints.
For more information about PissedConsumer.com's involvement with Pubcon Las Vegas 2016, please visit http://www.pubcon.com/pubcon-exhibitor-pissed-consumer or contact Joanna Simpson at 262-674-6466.
Joanna Simpson, Media Relations
Opinion Corp. DBA PissedConsumer.com
1204 Avenue U, #1080
Brooklyn, NY 11229