Mother's Day is a big time for flower sales, and we want to help shoppers avoid unnecessary problems with their deliveries. We analyzed the data and identified the most common problems and the most reported offenders.
New York, NY (PRWEB) May 07, 2014
U.S. consumer advocacy and customer complaints website, Pissed Consumer, collected data on consumer complaints in the floral industry. The goal was to empower customers before they make Mother's Day flower purchasing decisions. Highlights include over 3,400 complaints received and customer losses reported at $230,870.These customer reviews cover large online flower companies as well as local florists.
"Mother's Day is a big time for flower sales, and we want to help shoppers avoid unnecessary problems with their deliveries," said Joanna Simpson of PissedConsumer.com. "We analyzed the data and identified the most common problems and the most reported offenders."
A full report on the most complained about flower providers and regions with the most reported delivery problems can be found on Pissed Consumer blog.
The most common problems reported in the floral industry include:
- missed delivery dates (either too early or too late);
- dead or wilted flowers;
- discrepancies between advertisements and delivered orders;
- rude customer service representatives;
- unauthorized or hidden charges;
- refund problems.
"It's important that customers know what issues might arise so they can better prepare themselves," said Simpson. "That can give people a good idea if a company actually delivers on what they promise. Buyers can also minimize their risk by placing orders early with specified delivery dates and carefully reviewing orders for unexpected charges before transactions are completed."
PissedConsumer.com's flower company reviews can be sorted by date of submission, top rated, by company, or by location.
PissedConsumer.com is a premier consumer advocacy, featuring consumer reviews and complaints in a social networking environment. The company uses online tools to publicize reviews and complaints filed by consumers on the Internet. In addition, the website offers a set of free tools necessary to bring customer disputes to a fast and successful resolution, including a consumer complaint letter generator and collection of consumer tips and advice in the site’s consumer advocacy section.
For more information about PissedConsumer.com or to access flower company reviews and data, please visit Pissed Consumer or contact Joanna Simpson at 262-674-6466.
Joanna Simpson, Media Relations
Opinion Corp. DBA PissedConsumer.com
500 Westover Dr #1942
Sanford, NC 27330