Colorado Springs, CO (PRWEB) July 16, 2014
“We simply outgrew our last site,” said Joshua Brambila, the General Manager at Simpleworks. “We have expanded our services a lot over the past few years, and the Internet has changed. We needed a new approach and a new design for our website.”
Simpleworks turned to Power Plant Media—an award-winning web design firm in Colorado Springs.
Using the power and versatility of the WordPress content management system, Power Plant Media gave the Simpleworks’ website a complete branding overhaul and improved customer service tools, as well as a responsive layout to meet the needs of mobile users. The site now features integrated live chat; a blog with useful IT information, trends, and recent news; embedded free video tutorials; customized internal and external design; and improved search engine optimization (SEO).
The redesigned website promises to provide customers with a better overall experience and a more accurate representation of Simpleworks’ exceptional service.
“We could not be happier,” said Brambila. “The layout and additional components, like the live chat and blog, will definitely improve our overall customer service.” He added: “We appreciated the one-on-one attention from the graphic designer. He was better than anyone else we’ve worked with in the past.”
This successful working relationship was echoed by Brian MacDonald, the Operations Manager at Power Plant Media: “We really enjoyed working with Simpleworks. They’re one of the great local small businesses in Colorado Springs because they care about quality above all else. That was evident from our first meeting. They understand the time and effort it takes to create a comprehensive web presence optimization strategy, even if it costs a little extra.”
Simpleworks is the most trusted on-site IT service in Colorado Springs. They provide support for large IT systems in professional facilities and tech support for residential customers with a virus or hardware issue. In addition to their superior IT support, Simpleworks now offers an advanced backup service, managed network maintenance, and Voice Over IP (VOIP). They also provide emergency service for IT interruptions or data loss.