We want to make sure that we are providing the best customer service possible, so that our customers feel the same level of comfort and confidence in our staff that they feel behind the wheel of our new Mercedes-Benz models.
PARAMUS, N.J. (PRWEB) July 26, 2013
The patent-pending Pied Piper PSI uses thousands of mystery shoppers to measure and score sales effectiveness using over 50 measurable sales activities for many auto brands available in the U.S. According to piedpiperpsi.com, the average score for the study was 100. Mercedes-Benz dealerships produced the highest overall score of any brand, averaging 113 points.
The staff at Prestige Motors is honored to be a part of the tradition established by all of the Mercedes dealers around the country. Prestige truly embraces the idea of giving every customer a unique understanding of what it means to own a Mercedes, having been named the 2013 DealerRater Mercedes-Benz Dealer of the Year for New Jersey.
“At Prestige, we strive to continue the rich Mercedes-Benz tradition of delivering a unique and individualized car-shopping and ownership experience to each customer that walks into our dealership, whether they’re shopping for a new or used car or just bringing their vehicle in to be serviced,” said David Branch, general sales manager at Prestige Motors. “We want to make sure that we are providing the best customer service possible, so that our customers feel the same level of comfort and confidence in our staff that they feel behind the wheel of our new Mercedes-Benz models.”
In this year’s study, The Pied Piper PSI used 5,203 in-person mystery shoppers, Internet mystery shoppers, and telephone shoppers to best determine dealership effectiveness in all three categories. The first Pied Piper PSI was published in 2007.
Customers interested in experiencing a level of service beyond what they can expect at the average car dealership should call (888) 483-0613 or visit http://www.prestigemb.com to schedule a test drive.
About Prestige Motors, Inc.
Prestige Motors Inc. is an authorized Mercedes-Benz dealer located in Paramus, New Jersey, that provides the surrounding area with quality Mercedes vehicles, service, and parts. Thanks to Prestige Motors’ excellent staff, thousands of car shoppers have become satisfied car owners and lessees, all of whom are proud to drive a Mercedes-Benz.