Preparing For End-Of-Year Company Review

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Aim is to find ways to improve products and customer service.

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Then will survey customers about ways their public real estate reports can be improved. is launching an end-of-year review to find ways to restructure their products and services to better serve their customers, the company said yesterday.

“As we get closer to the end of our fiscal year, it is time to review what we've accomplished in the last year, where we've fallen short, and how we can do better in the future,” a spokesman said. “Our goal here is to find ways to continually improve and fix any problems we may have.”

The review will be comprehensive and address all areas of, he said.

“We'll start out doing a review of the complaints we have received over the course of the year to see if there are any common threads we can address,” he said. “This will include talking with our customers and our customer service staff to get a complete view of the situation.”

Then will survey customers about ways their public real estate reports can be improved, he said.

“By the end of the year, we hope the review will turn up ways to make our products better,” he said. “There may be simple things we can do to make our reports stand out, but we won't know until we get an honest customer review of them.”

Finally, will talk to their employees and have them review ways that management can improve, he said.

“By the time this review is complete, we may restructure our entire company,” he said. “We won't know until we see what the results are.”


Customer service website was created to serve the needs of public records clients across North America. With thousands of requests processed each day, continues to grow as a reputable customer service resource. Visit to chat with a live representative, call 1-855-482-6221, or email manager (at)PropertyRecord(dot)com with any questions or concerns.

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Karmen Jones
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