RCN Business Named Top Internet Service Provider by PCMag

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Survey notes business service reliability, value

RCN Business
We will continue to ensure our customers receive exceptional service, at a great price - a fact that is evident based on the high number of our customers who said they would recommend RCN Business to their peers.

RCN Business, a communications provider delivering network solutions for data, voice and video, announces today it has received PCMag’s 2016 Business Choice Award for Internet Service Providers (ISPs). The company was recognized as the top ISP among business audiences in a reader poll that ranked Internet providers throughout the U.S. PCMag is the largest independent professional reviewer of consumer electronics and tech products worldwide.

RCN Business’ win for overall provider was driven primarily through value, which is measured through price, service quality and reliability. The company scored higher than all other ISPs featured in the survey with an overall score of 8.1 on a scale of 0 to 10. Other highlights for RCN Business included a score of 8.4 for reliability and a score of 8.6 for likelihood to recommend. PCMag readers were asked to rate their ISP using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support, during the past year.

“This award is a testament to RCN Business’ focus on delivering reliable products and services while taking care of our customers,” states Mike Carrosquilla, SVP of Commercial Services for RCN. “We will continue to ensure our customers receive exceptional service, at a great price - a fact that is evident based on the high number of our customers who said they would recommend RCN Business to their peers.”

In its announcement of the survey results, PCMag stated, “RCN Business is providing customers with services they really appreciate, enough to put it at the top of the list of ISPs you should consider for your work needs. It's a clear winner with PCMag readers, especially for the value it provides businesses.”

RCN Business offers a full suite of cost-effective, reliable voice, data, Internet and video services to power business, no matter a company’s size or industry. Additional information about RCN Business’ fiber-based connectivity services can be found at rcn.com/business or by calling 1-877-726-7000.

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About RCN Business Services
RCN Business Services provides industry-leading high-speed Internet, voice, video and network solutions to businesses of all sizes. Delivered through a wholly-owned, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service, RCN Business serves businesses in Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, D.C. RCN Business received the Metro Ethernet Forum’s CE 2.0 certification in the E-Line, E-LAN and E-Access categories in 2014. RCN Business received PCMag’s 2016 Business Choice Award for Internet Service Providers. Follow RCN Business on LinkedIn and Twitter.

RCN Media Contact:
Jaymie Scotto & Associates for RCN
866-695-3629 ext. 13
jsa_rcn(at)jaymiescotto(dot)com

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AnnMarie DePaulis
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