Randolph Savings Bank Urges Awareness of Fraud

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Randolph Savings Bank is advising its customers and community to take a proactive role in protecting their personal information and security.

We take extraordinary measures to safeguard your data and keep it secure

Randolph Savings Bank is advising its customers and community to take a proactive role in protecting their personal information and security.

Technology offers many measures that simplify the day-to-day lives for many people, yet there can be a downside. In the wrong hands, one’s personal data can be used to steal their identity and destroy their financial well-being. “We take extraordinary measures to safeguard your data and keep it secure,” states Richard D. Olson, Senior Vice President, Retail Banking. “Protecting your information is our priority. But you play a role in your information and account security, as well.”

“We’ve seen the impacts of the various types of scams in headlines lately – people in our own communities have fallen for these scams and have been cheated out of thousands of dollars of their savings. It’s important that we’re all aware of the various types of scams and frauds – and that we learn how we can best protect ourselves from becoming a victim to these fraudsters.”

The types of fraud are ever-changing. Currently, some of the most common types of fraud/scam are:

Phishing: Whether in the form of web pop-up windows online or fraudulent emails, phishing often presents itself as being legitimate, and individuals are urged to provide personal information or click malicious links, leaving your computer, your finances, and your identity vulnerable to spammers. No matter how legitimate the email or pop up looks – don’t click. Close the pop up window, delete the email. When in doubt, always contact the financial institution directly with a phone number or contact information you were provided when you opened your account.

Telemarketing scams: These fraudster telemarketers are great at pitching stories – they talk fast, they ask you to answer questions on the spot, and they’ll tell you anything to win your trust. They may be asking for donations to a charity or claiming to be from the IRS or calling to let you know that you’ve won a sweepstakes. You should hang up promptly.

Nigerian Scams: A letter or email from Nigeria which tells you that you’ve been selected to share in a percentage of millions of dollars that the author is trying to transfer out of Nigeria is a common scam, and you should absolutely NOT respond with any of your banking information or by mailing checks.

How can you protect yourself and your personal information?

Don’t give out your account numbers, social security number, PINs, or other identifying details in response to unsolicited communication. Most legitimate companies would never reach out to you requesting that information – and legitimate companies won’t mind at all if you call them to confirm whether or not they contacted you. When in doubt, hang up the phone or delete the email and contact the company yourself before providing any of your information.

Keep an eye on your accounts and your credit. The more closely you monitor, the more likely you are to spot something out of the norm as soon as it appears. The sooner you catch any wrongdoing, the sooner you can get to work repairing any damage.

If your identity is stolen and/or your accounts become compromised, notify your bank, credit card companies, the police, and other service providers ASAP. While you may not be able to completely prevent any harm to your accounts, acting fast will reduce the impact of the theft.

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With local management, local decision making, and local commitment, Randolph Savings Bank has been a part of the community for over 150 years. We happily serve businesses, individuals, families, and homeowners with convenient online and mobile banking tools, five full service branches, and two lending centers. With innovative products and outstanding service, Randolph Savings is a great place to bank. For more details, visit RandolphSavings.com.

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Michaela June

Richard Olson, SVP Retail Banking
@RandolphSavings
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