Company Celebrates by Launching New Direct Shipping Option and Improved Line of Customer Service
Shenzhen China (PRWEB) August 17, 2016
5 years ago the executives of SammyDress saw a huge hole in the fashion e-commerce niche. At the time consumers had to pick between high quality products and cheap prices. This resulted in some customers getting low quality products to save some money. SammyDress launched to mediate this issue specifically in the dress niche. During the last 5 years the company has been able to adapt readily and has grown a huge fan base. Today in celebration with 5 years SammyDress is proud to announce the launch of direct shipping. This new shipping method will cost a fraction of express shipping while producing similar delivery speeds.
SammyDress is a subsidiary of Globalegrow and sister site of Zaful and Rosegal. SammyDress customers have come to know the company as offering affordable products at high quality, however many have asked for better delivery options. When the company started out in its infancy the logistics had some kinks. This resulted in people having to pay for postal mail which is affordable but can take time coming from China, or pay premium to ship express. Customers shop at SammyDress to save money so paying for express was often not an option. The company has been working for the last 5 years and very hard recently to change that. The new direct shipping option is now live. Major western countries from around the globe will now have the option to buy products with express delivery speeds at snail mail prices. This is a huge step forward for SammyDress and the company becomes one of the few in the fashion e-commerce industry to offer such a service.
With the introduction of direct shipping SammyDress is expecting a large intake of new customers. To be ready for them SammyDress has hired and trained many more customer service representatives along with updating service guidelines. Customers support will now be better than ever and will be available 24 hours a day, 7 days a week. Customer satisfaction is guaranteed at SammyDress and if any customer has a problem with an order or has question before a transaction the customer service team is available to help. The customer service team will also be available to guide shoppers through the easy return and exchange policy if they have any issues. These new changes are already being seen as a positive for customers, customers are already flooding the site with positive feedback about the care the customer care team gives. This should show new customers that SammyDress is a brand to be trusted, and one that cares about the well beings of its shoppers.