Massachusetts Residents and Municipalities Work Together to Tackle Neighborhood Issues

Mobile reporting and geo-mapping application, SeeClickFix, helps resolve more than 16,000 neighborhood issues in more than 50 Massachusetts communities.

  • Share on TwitterShare on FacebookShare on Google+Share on LinkedInEmail a friend

New Haven, Conn. (PRWEB) February 20, 2014

SeeClickFix, a civic social network, is helping Massachusetts municipalities tackle neighborhood issues, including potholes, graffiti, down tree limbs and other non-emergency issues, through the use of a mobile-reporting and geo-mapping application.

Over the last year, more than 16,000 issues were reported and resolved across 57 communities in Massachusetts through the statewide program, Commonwealth Connect. The program, developed through a partnership with the City of Boston and New Haven-based SeeClickFix, allows residents to report issues through their mobile devices and automatically geo-map and route reports.

“Thanks to resident reporting problems through Commonwealth Connect, more than 16,000 neighborhood issues have been fixed," said Chris Osgood, co-chair of Boston's mayor's office of new urban mechanics. "That means that not only are our neighborhoods even cleaner but also our residents are even more engaged."

The platform allows the state to provide a common mobile phone app (iPhone, Android and other smartphones) for reporting non-emergency issues that are automatically routed, by location and issue type, to the correct municipality, department or team responsible for fixing it.

“Engaged residents make neighborhoods healthy, municipalities vibrant, and states strong,” said Ben Berkowitz, CEO of SeeClickFix. “Our service platform helps residents deepen their engagement in their communities and allows them to take part in maintaining and improving the communities they live and work in.”

About SeeClickFix
SeeClickFix allows citizens to report and track non-emergency issues anywhere in the world via the internet. The service, offered through mobile and web applications, empowers citizens, community groups, media organizations and governments to take care of and improve their neighborhoods. The platform is used on six continents. There are 170 cities and towns representing 25 million people who trust SeeClickFix as their primary web and mobile solution for managing service requests as well as other communication needs. In the first quarter of 2014, SeeClickFix will launch in Detroit, Sacramento County and the State of Utah's Department of Transportation, among many others. For more information, please visit: h ttp://en.seeclickfix.com/.
###


Contact