Dallas, TX (PRWEB) September 22, 2013
The Executive Team at Texas based retailer of stun guns, SmartStun, is proud to announce that their website has been recognized by customers as being The Best, in terms of ease of navigation, product information and customer support after the sale. Already one of the largest distributors of stun guns and other self-defense related products in the U.S., SmartStun’s leadership hopes that by continuing to identify what customers need in terms of clear cut information, product testimonials and ease of navigation before the sale, as well as dedicated customer support after the sale, the incredible growth that was seen in 2011 and 2012 will continue for years to come.
“Our approach to our website, has always been to think like a customer before we do anything,” says Eliot Harris, President of SmartStun. “We recognize up front that most people visiting our site only know that they need some form of self defense weapon, but not necessarily which type or model is the best one for them.”
With that in mind, SmartStun completely revamped the website in 1st Quarter 2013 to provide customers a more intuitive navigation through the products. Customers can quickly and easily click on choices to view various types self defense weapons. From stun guns and stun batons to TASER Guns and pepper spray, finding the various categories is very easy. Each choice brings up further selections allowing the user to quickly narrow down the choices to the unit that makes the most sense for them.
But, this is just the beginning, all products have had increased descriptions and details provided that are more than just a bunch of technical jargon; it is language that makes sense to non-weapons people. There is even one page dedicated to describing which model of stun guns is considered the Best by the company’s president.
“All this is well and good,” says Harris, “but, if we don’t follow it up with the industry best shipping times and excellent communication after the sale, we still miss the mark.” Harris believes it’s not a glitzy site with a bunch of impressive weapons that builds a business. Rather, its customers that are so pleased with their purchase they tell everyone they know about the site. SmartStun believes it is this dedication to Exceptional Customer Support that has been the driving force behind the company’s stellar growth.
Harris and Smart Stun will continue offering their expert counsel, affordable rates and free shipping to anyone interested in defending himself or herself against danger with stun guns, TASER guns, pepper spray and even pepper guns.
About Smart Stun:
Smart Stun – Real Self Defense was launched with the aim of providing the best self-defense products to as many people as possible, all at a competitive rate. The company offers stun guns, TASER guns and other related products. Smart Stun’s distribution center is based in Texas, and its website can be found at SmartStun.com.