The newly hired social media staff will not only be tasked with daily updates, but will also work with customer service staff in issue resolution.
Los Angeles, CA (PRWEB) May 23, 2014
VehicleHistoryGuide.com is set to go live with a social media presence across several major platforms, the company announced yesterday.
“We launched our company and our website in order to help people know as much as they can before buying a used vehicle,” a VehicleHistoryGuide.com spokesman said. “Since our dedication to our customers is our number one mission, taking to social media to communicate with them is the next logical step now that we're up and running.”
The newly hired social media staff will not only be tasked with daily updates, but will also work with customer service staff in issue resolution, he said.
“We're creating an editorial calendar now that we feel has a good mix of company information, newsworthy topics, advice, and some humor, too,” he said. “But more than that, we know that consumers look to social media more than ever to communicate with the companies they deal with. So customer service will be a major component of our social media strategy.”
The company's social media presence will included branded accounts on Twitter, Facebook, Pinterest, and an in-house blog, he said.
“By hitting all the major platforms, we're confident that wherever our customers look for us, well be ready and waiting,” he said. “This second phase has been in the works for a while now, and we're excited to get started with the launch.”
VehicleHistoryGuide.com customers can still contact the company through its phone number, live chat, and email, he said.
VehicleHistoryGuide.com was created to serve the needs of public records clients across North America. With thousands of requests processed each day, VehicleHistoryGuide.com continues to grow as a reputable customer service resource. Visit VehicleHistoryGuide.com to chat with a live representative, call 1-855-707-0637, or email manager(at)VehicleHistoryGuide(dot)com with any questions or concerns.