Queuing is banished with Wi-Q at the Caterer Summit

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The Wi-Q team will be showcasing its innovative queue-busting technology at the Caterer Summit on Friday 13th November 2015.

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Enhance the customer experience with Wi-Q

The successful venues will be those who embrace technology to give their customers choice without limitations in how they browse, order and pay

The Wi-Q team will be showcasing its innovative queue-busting technology at the Caterer Summit on Friday 13th November 2015. Visitors to the event at Jumeirah Carlton Tower, Cadogan Place, London, will have the opportunity to try Wi-Q for themselves in the hotel and will see first-hand the benefits Wi-Q brings to the hospitality industry. The one-day conference ‘explores the influences that are changing the way hospitality businesses operate, drawing on inspiration from forward-thinkers both inside and outside the industry.’

Wi-Q team epitomises the definition of forward-thinking, and, as a sponsor of the Caterer Summit, will be available to answer questions and demonstrate the capabilities of the web-based integrated HTML software solution. Wi-Q’s state-of-the-art system places the menu and ordering capability in a consumer’s hands with payment options that can be registered for multiple venues. Its features include network agnostic Wi-Fi, app integration, multiple customer payment options, pre-load payment cards, EPOS integration or standalone ordering, pre-order, takeaway and favourites. From healthy eating options, allergy information, gluten-free diets, children’s menus to room service options, spa treatment bookings; there really is no limit to the capabilities of Wi-Q in the hospitality sector.

“If mobile ordering is the future, why are so many venues stopping at payment provision? If you can buy with your own device but not order, what’s the point? The hospitality experience can be ruined at the point of order or payment simply by the consumer having to wait for service or query items. Servers create variance but technology can take human error out of the equation, leaving servers to concentrate on the quality and ambience,” says Stephen Kennedy, Wi-Q’s Non-Executive Chairman.

“There are plenty of apps in the marketplace, but apps aren’t the future for hospitality and will become obsolete. Apps use memory, need updating and require log in; every brand wants their own app but consumers don’t want multiple apps. It’s like the scenario with loyalty cards – customers loved them but got overloaded with a purse full of cards. HTML technology has moved forward and can deliver a ubiquitous solution like Wi-Q, where consumers can access a branded, user-friendly ordering and payment solution via Wi-Fi from any mobile device,” continues Stephen. “The successful venues will be those who embrace technology to give their customers choice without limitations in how they browse, order and pay,” he concludes.

Wi-Q is available now as a revenue-based SaaS model with minimal capital investment. For further details visit http://www.wi-q.com

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