When we heard about the great customer service that neighboring Williamstown Cable received from ZCorum, we knew that we wanted to partner with ZCorum for this endeavor.
Alpharetta, GA (PRWEB) February 14, 2014
ZCorum, a leading provider of managed broadband services and diagnostics for broadband service providers, announced today that it will provide a comprehensive suite of managed services to Gallatin County Fiscal Court for their wireless broadband operations, including 24/7 customer support, zero touch provisioning, and network monitoring.
Gallatin County, located in northern Kentucky, today has nearly 9,000 residents, many without high-speed internet access. Lead technician Mickey Grey explained that this was the primary reason that they decided to offer broadband services. Grey said, “We already have people waiting in line to be signed up for this service. Our major obstacle has been the weather that we have had.”
One of the project’s biggest advocates has been Ken McFarland, Judge Executive of the Gallatin County Fiscal Court. Williamstown Cable in neighboring Grant County successfully launched broadband in 2005 over their cable service, and today have a large percentage of customers outside their service area who are getting broadband over fixed wireless. Judge McFarland took note, and contacted Roy Osborne, the Assistant Superintendent in Williamstown to find out how they might bring broadband to Gallatin County.
Judge McFarland explained, “Roy at Williamstown Cable has helped us with the technology and set-up of our own wireless broadband system. When we heard about the great customer service that Williamstown Cable received from ZCorum, we knew that we wanted to partner with ZCorum for this endeavor.”
“We are happy to welcome Gallatin County Fiscal Court into the ZCorum family,” said ZCorum’s President and CEO, Julie Compann. “We applaud the efforts that they are taking to provide broadband access for their citizens and we look forward to a long and productive relationship.”
Gallatin County Fiscal Court is scheduled to launch its broadband services in the first quarter of 2014.
ZCorum provides broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring bandwidth management and diagnostics. ZCorum also offers data and VoIP provisioning, email, Web hosting, and 24×7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.