Since we were already implementing provisioning for New North, it was easy for us to set up a trial of TruVizion so they can see firsthand the benefits in having the comprehensive diagnostics we offer.
Alpharetta, GA (PRWEB) October 30, 2013
ZCorum announced today that New North Networks, located in Inuvik, Canada, has joined a growing list of cable providers in Canada who are now receiving managed broadband services from the Atlanta-based provider. New North initially approached ZCorum because of an equipment need in their cable plant, and later signed up for ZCorum’s hosted service for provisioning of their cable modems and EMTAs.
Arthur Skinner, Vice President of Worldwide Sales at ZCorum, said New North is also currently trying out TruVizion, ZCorum’s web-based application that provides cable modem and CMTS diagnostics for broadband networks. “Since we were already implementing provisioning for New North, it was easy for us to set up a trial of TruVizion so they can see firsthand the benefits in having the comprehensive diagnostics we offer.”
Broadband providers use TruVizion for troubleshooting individual end-user modem and EMTA issues, as well as tracking down more widespread problems that are affecting plant performance. The tool provides real time and historical modem data, codeword error detection, post install reports and other aids to troubleshooting needed by providers and their technicians. Skinner said TruVizion’s companion mobile application, TechVizion, will also be available to New North’s field techs during the trial.
“We’re very happy to welcome New North Networks, our newest Canadian affiliate to the ZCorum family,” said Julie Compann, President and Chief Executive Officer at ZCorum. “We’re pleased that they’ve entrusted us to provide services for them, and look forward to a long and successful relationship.”
ZCorum provides broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring bandwidth management and diagnostics. ZCorum also offers data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.