Access Softek Awarded “Best of Show” for Biometric Call Center Authentication at CUNA GAC

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Fintech industry leader, Access Softek, Inc. announced they won the CUNA Technology Council’s Best of Show Award for their Biometric Call Center Authentication Manager. This prestigious award was judged on the product’s innovation and ability to be integrated across any core processing system. Further, Access Softek was selected as the winning exhibitor based on their ability to demonstrate a commitment to delivering technology that will further the growth of products and services in the credit union marketplace.

“We have a long track record of innovation and this award demonstrates that Access Softek continues to lead the industry,” said Chris Doner, Chief Executive Officer of Access Softek, Inc.

Today, fintech industry leader, Access Softek, Inc. announced they won the CUNA Technology Council’s Best of Show Award for their Biometric Call Center Authentication Manager (BAM). Presented at the 2020 CUNA Governmental Affairs Conference (GAC) held this week in Washington, D.C., this prestigious award was judged on the product’s innovation and ability to be integrated across any core processing system. Further, Access Softek was selected as the winning exhibitor based on their ability to demonstrate a commitment to delivering technology that will further the growth of products and services in the credit union marketplace.

“We have a long track record of innovation and this award demonstrates that Access Softek continues to lead the industry,” said Chris Doner, Chief Executive Officer of Access Softek, Inc. “Our ‘BAM’ solution is a significant advance for member authentication in call centers. We expect it will be widely adopted,” Doner added.

By replacing the traditional question and answer authentication with biometrics on the members phone, BAM provides a higher level of security, shortens call times, promotes adoption of mobile banking, improves member experience and puts credit unions on the cutting-edge of technology. BAM can also be used in a branch or to verify a large wire transfer.

According to FI Navigator, Access Softek holds the number two market position for number of mobile banking clients and number three position for enrolled mobile members. They set the standard for the digital banking landscape developing the first downloadable apps for mobile banking technology. Since that time, Access Softek has maintained a track record of innovation from biometric call center authentication to real-time fraud prevention, and automated investing integrated directly into a financial institution’s digital banking platform.

About Access Softek, Inc.
Access Softek, Inc. lives on the cutting-edge of digital banking technology. Dedicated to innovation and continually improving the member experience, Access Softek’s most recent innovations include: an easy-to-use automated investment tool completely integrated within mobile and online banking; biometric call center authentication designed to improve security and reduce call times; and a fraud control tool which uses machine learning and a deep neural network to prevent fraud. These are the latest steps in Access Softek’s history of innovative digital banking firsts, which include the first app-based mobile banking; first web-based Personal Financial Management (PFM); and first triple play of app, WAP, and SMS banking. Since 2004, Access Softek has continued to deliver industry firsts to over 400 bank and credit union customers from its Berkeley, California headquarters. Learn more at AccessSoftek.com.

Contact:
Sharon Carnaghi, VP of Marketing
scarnaghi “AT” accesssoftek “DOT” com
331-223-2709

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Maddie Greene
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