As Affordable Care Act Exchanges Ramp Up, More Private Medical Practices and Clinics Look to Zavanta Software to Update Their Standard Operating Procedures

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As new Affordable Care Act insurance exchanges begin opening for enrollment, many private medical practices and clinics are scrambling to update their standard operating procedures and policies and re-train their staff as they prepare to adapt to new plan providers and requirements. Many are looking to Zavanta software from COMPROSE Inc to help them meet this challenge and achieve other operations goals.

Affordable Care Act prompts SOP changes for private practice and clinics

Affordable Care Act prompts SOP changes for private practice and clinics

Zavanta SOP software system gives organizations a systematic way to establish accountability and give employees clear direction.

The challenge of maintaining clear, accurate standard operating procedures has recently come front and center for many private medical practices and clinics as the Affordable Care Act insurance exchanges begin ramping up. They are evaluating new, more streamlined, ways to manage operations, schedule patients, and deliver patient care while keeping up with the complexities of changes to billing and communication systems with new plans and carriers. In seeking better solutions to the operations and compliance challenge, more and more private practices and clinics are discovering and adopting Zavanta Process and SOP software from COMPROSE Inc.

According to the COMPROSE Marketing Department, “We’ve recently seen a surge in inquiries and new customers driven by the need to update SOPs quickly and roll out new procedures to adapt to changes driven by the Affordable Care Act. What we have found is that many private practices and medical clinics lack a formal system to capture and communicate consistent operating procedures and standards to all affected staff—relying on individual managers and supervisors to communicate correct procedures and maintain accountability. Word processing documents, printed P&P manuals in binders, random email threads, and even ‘sticky notes’ are often applied haphazardly to communicate SOPs and these methods are proven ineffective, costly and error-prone. Inaccurate, unclear procedures and process inconsistencies cause non-compliance and productivity roadblocks. One practice manager told us she had tried using word-processing documents to maintain internal procedure manuals and eventually just ‘threw up her hands in despair.’ Zavanta software provided her with a lifeline for managing the complex challenge she faced in keeping all staff informed and trained on best practices.”

“Zavanta is a comprehensive system that is fast to deploy, easy to maintain, and provides necessary control and security. Using Zavanta and our proven implementation process, organizations can address serious operational issues immediately. The Zavanta SOP software system gives organizations a systematic way to establish accountability and give employees clear direction. Zavanta captures best practices, standardizes processes, and distributes ‘how to’ knowledge online over the web or corporate intranet.”

Since 1987 COMPROSE, Inc. has worked with hundreds of organizations to streamline and standardize their operations. COMPROSE is a single-point resource for any organization that wants to bring more structure to the people side of their business. Hundreds of organizations already use COMPROSE's Zavanta software to standardize operating procedures and best practices. The COMPROSE website highlights client success stories including improved performance, faster ramp-up, reduced training costs, and streamlined regulatory compliance.

COMPROSE Zavanta® software breaks through the limitations of conventional approaches with a faster, better way to capture, maintain, and deliver clear standard operating procedures, policies, training manuals and work instructions that employees actually use and understand--accessible 24/7 from their browsers.

COMPROSE also provides informational whitepapers and authors a series of blogs on operations improvement and training including corporate training best practices, and Policy and Procedure Best Practices focused on getting the highest return on investment.

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Sara Brown
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