We are obsessively customer-focused, offering independent insurance agencies the industry’s best customer service supporting the most innovative, continuously-improving agency management system. — QQ Catalyst.
Deerfield Beach, FL (PRWEB) August 19, 2013
This August, QQ Solutions celebrates its twenty-fifth anniversary as a Software-as-a-Service (SaaS) company. Now one of the largest insurance agency management system and rating providers in the nation, with over 22,000 users, the company started out as a senior class project at the University of Florida.
In the last year of his undergraduate program at UF, QQ Solutions’ founder and CEO, Mark Malis, recalls being assigned a project to write software for any business of his choosing. He approached his father, Gerry Malis, to ask if he could write a program to help his auto insurance agency speed up everyday tasks that bogged down his agents.
Mark developed his first agency management system, AutoFile, in 1983. At the time, the program was written on a “laptop” computer – weighing more than twenty pounds. The source code was stored on 5.25-inch floppy disks. When the product was first deployed by his dad’s agency, Mark said the feedback was so positive that he and his dad decided to sell it to other agencies. “In the beginning, it never occurred to me that I could own my own business,” Mark said. “When I graduated, I just thought I’d work at IBM.”
Today, Mark has a very clear vision for his company’s future. Just as twenty-pound computers are a thing of the past, so are agencies that run on paper trails and filing cabinets. As a result, QQ Solutions latest product, QQ Catalyst, really brings agents into the future by utilizing superior technology. This Web-based agency management system is designed to help independent insurance agencies save time and money by walking new users through each process one step at a time. It runs on any device with a modern browser – such as an iPad, iPhone, notebook, tablet or Android device – allowing agents to run their business anytime, anywhere.
While it was Mark’s innovation that started the company, he credits his team for bringing QQ Solutions to where it is today. “There are people on our staff who have been with us for 15 years,” he said. “We leverage their knowledge of the industry and our customers – and continue to add new people who bring a fresh perspective.”
Currently, QQ Solutions has 65 employees, half of whom are developers and testers. “We focus our company on product development because we never stop innovating, improving, and trying new things,” added Mark Malis. “We’re always looking forward to see what we can accomplish next. We are obsessively customer-focused, offering independent insurance agencies the industry’s best customer service supporting the most innovative, continuously-improving agency management system — QQ Catalyst.”
For more information about QQ Solutions, visit our website or call 1.800.940.6600.
About QQ Solutions, Inc.:
Named one of the “25 Fastest-Growing Technology Companies” in South Florida by the South Florida Business Journal, QQ Solutions is a software-as-a-service (SaaS) company that provides feature-rich, affordable solutions that help independent insurance agencies grow revenues, enhance productivity and operate more efficiently. One of the largest providers for the independent agent, QQ Solutions supports over 22,000 users nationwide. The company’s mission is to help independent insurance agencies compete in the digital world by leveraging the latest Web technology, social media, digital marketing and real-time services.
QQ Solutions strives to delight its customers by exceeding their expectations in product quality, customer service, training & support, and by meeting their evolving needs through a program of continuous product development and improvement incorporating the best available technologies.
The company’s headquarters is located in Deerfield Beach, Florida, where the company employs 65 people in software development, product management, product support, professional services, marketing, sales, IT, finance, and administration.
To learn more about QQ Solutions products, please call the company at 1.800.940.6600, or visit the QQ Solutions website at: QQSolutions.com.