(PRWEB) August 29, 2014
According to a new market research report, "Airport Information Systems Market by Airport Size, by Functions, by Cost, by Geography, Market Forecast & Analysis to 2014 - 2020," the global airport information systems market is estimated to be $2,640.61 million in 2014, and is projected to register a CAGR of 4.76% to reach $3,490.69 million by 2020.
Browse 86 market data tables and 67 figures spread through 178 pages and in-depth TOC on “Airport Information Systems.”
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The Airport Information System Market is highly competitive, with a limited number of market players. This report studies the growth strategies adopted by the market players. The strategies adopted by the players to expand their global presence and increase their market share includes partnerships, agreements, collaborations, joint ventures, mergers, acquisitions, and new product launches.
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The increasing demand for enhanced Airport Information Systems Market, as well as high growth in the emerging market, has encouraged the market players to adopt the growth strategies such as launching new innovative products. Rockwell Collins (U.S.), Ultra Electronics Holdings (U.K.), and SITA (Geneva) are some of the leading players that have adopted this strategy to expand their business.
Major airports worldwide classified improving passenger experience as the top driver for IT investment. This shows that airports are cautious about the overall global, economic, and aviation industry stability. Airports in the Middle East, Africa, and APAC have observed some regional differences, as markets have experienced high rates of passenger growth. The airports in these regions have indicated managing airport capacity as the major business driver for IT investment. The inclination of airport investment is strong towards new services as airports are set to invest in or evaluate major programs, including mobile services to passengers and staff and business intelligence solutions.
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It is estimated that airport passenger communications strategies would evolve dramatically by 2015, as mobile application would play a leading role in passenger interaction. More than 70% of the airports indicate mobile apps as one of the top two channels for customer service communication by 2015, followed by website services (Source: SITA Airport IT Trends Survey). Providing real-time information to passengers and improving customer relationship handling are the main reasons for providing passenger mobile apps, apart from commercial opportunities.
Airports are rapidly upgrading kiosks to facilitate bag-tag printing. In particular, European airports are leading the adoption with over 90% of airports having already implemented or planning to implement by 2016. Frankfurt Airport stands out as the largest user of advanced passenger information systems and real-time management systems in Germany. Around 37% of passengers traveling through Frankfurt Airport use kiosks to check-in during departure (Source: SITA and Air Transport World Passenger IT Trends Survey). Apart from this, Frankfurt Airport has installed a multiple real-time management systems that are integrated with AOCC based on SAP Real Estate Management.
The increasing trend of Self-Service Airports offers an automated experience for fliers. In addition to offering self-check-in stations, some Italian airlines also provide passengers with an option wherein they may tag their baggage and scan their boarding passes prior to boarding the plane. Use of RFID in airports saves time for both passengers and airport personnel, and provides enhanced customer satisfaction.
The implementation of passenger self-service facilities is the prime strategy adopted by the Chinese aviation industry in order to keep up with the increasing number of passengers in this region. In 2013, out of the 182 commercial airports in China, only around 8% of the airports were utilizing the self-service kiosks. However, it is presumed that by 2016, 54% of airports in China would be utilizing self-service kiosks as the primary check-in method.
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