Succeed Management Solutions, LLC Introduces New Online Training Course on Responsible Alcohol Service

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Succeed offers a new course for restaurants and other organizations that provide alcohol

risk exposure, risk management process, risk reduction, risk mitigation

Succeed Management Solutions, LLC

Succeed Management Solutions, LLC has released a new training course on Responsible Alcohol Service. It is designed to educate employees on how to responsibly serve alcohol and maintain control of patrons in their establishment to prevent incidents and claims. Over-serving patrons can result in revocation of a liquor license and hefty fines. It can also put customers at a higher risk of hurting themselves, other patrons, or the public.

Recently, a customer of a national restaurant chain who apparently was over-served, got behind the wheel and fatally struck a police officer. The driver had a blood-alcohol concentration of 0.22; the legal limit is 0.08 (Washington Post Article, 06/01/16). An administrative hearing to determine if the location will lose its liquor license is now pending. It is crucial to train servers to recognize symptoms of intoxication and remain alert to how much a patron is consuming.

Succeed’s Responsible Alcohol Service course discusses how to assess and address risks that may compromise a responsible and safe drinking environment. The course teaches employees how to identify signs of intoxication, how to determine whether or not to deny service, how to recognize signs of a potential confrontation, and how to appropriately handle an incident to keep everybody as safe as possible.

The training includes interactive and scenario-based activities, video clips, and embedded quiz questions. It is designed to ensure competency with alcohol service best practices. This online course is an easy and efficient way to help achieve organizational compliance.

As with all Succeed courses, this training can be assigned to employees via Training Track™, an application that is designed to automate all aspects of an employee training program. Training Track™ is one of the available applications in Succeed’s web-based Risk Management Center. The Risk Management Center also contains other OSHA-required programs, training materials, and integrated software solutions.

Organizations can also access the training via OpenSesame: Responsible Alcohol Service

About Succeed Management Solutions, LLC

Succeed is the recognized leader in providing web-based Enterprise Risk Management solutions. Thousands of organizations use the Succeed Risk Management Center as a holistic solution to improve their risk management programs, implement web-accessible employee safety training programs, increase efficiencies, and lower the frequency and severity of claims and associated costs.

The Succeed Risk Management Center contains a suite of software applications that help manage claims and OSHA reporting (Incident Track®), behavior-based safety programs (BBS Track®), hazard communication and Safety Data Sheets (SDS Track®), Return to Work programs (Job Description Track®), employee training (Training Track™), and third party insurance compliance (COI Track®). Succeed also offers support services, such as managing Certificates of Insurance, Safety Data Sheets, and creating custom training courses.

Succeed Management Solutions, LLC also publishes a blog that contains safety tips, toolbox talks, training shorts, and more.

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Curt Shaw
@Succeed_Mgt
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Succeed Management Solutions, LLC
since: 03/2011
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