We’ve always had good visibility into our own network, but PathView takes it a step further by letting us see what could cause latency, loss, jitter, and QoS errors before and after the packets leave our infrastructure all the way down to the end user.
San Diego, CA (PRWEB) December 03, 2013
FreedomVoice®, the leading channel based US provider of cloud-based VoIP phone systems, today announced a partnership with AppNeta’s PathView Cloud Network Performance Management®. AppNeta is the leading provider of Full Stack Application Performance Management (APM) solutions.
PathView Cloud is now up and running in all FreedomVoice data centers nationwide enabling FreedomVoice Partners, Customers and our Support teams an unparalleled level of visibility into network and telephony performance. As a leader in reliability, FreedomIQ has had greater than a 99.99% uptime since January 2013.
FreedomIQ Partners can now install a configured AppNeta Network Performance Management Appliance in their customers’ network to identify performance and telephony issues proactively or in response to a reported issue. The AppNeta solution provides Partners with complete end-to-end visibility from a customer local network, through their ISP, and to FreedomVoice’s data centers. As a result, Partners are now able to make better recommendations with an unparalleled level of visibility into network and telephony performance for issues that occur beyond the FreedomVoice network.
“Call quality is a top priority for us,” said Eric Thomas, President and CEO of FreedomVoice. “We’ve always had good visibility into our own network and PathView takes it a step further by letting us see what could cause latency, loss, jitter, and QoS errors before and after the packets leave our infrastructure all the way down to the end user.”
AppNeta is the leading provider of Full Stack Application Performance Management (APM) solutions, offering integrated performance visibility into the application code, through the network, to the end user. AppNeta’s SaaS solutions provide development and IT Operations teams with broad, detailed performance data to easily find and fix performance issues across the application environment. With AppNeta, customers have all of the performance data they need to assure ongoing and exceptional delivery of business critical applications and end user experience. For more information or to get started today, visit http://www.appneta.com
FreedomVoice was founded in 1996 and today serves nearly 32,000 customers nationwide. It got its start providing virtual phone systems to small businesses and Fortune 500 companies alike. This service remains a key offering from FreedomVoice, including business-enhancing features such as 800 numbers, an auto attendant, call forwarding, and voicemail-to-text. FreedomVoice launched the FreedomIQ cloud-hosted VoIP phone system service in 2006, responding to overwhelming business demand for cloud-hosted phone service. All of FreedomVoice’s platform technology has been developed in-house to provide a unique, customizable, and flexible solution that works with any company’s workflow. Based in Encinitas, Calif., FreedomVoice is privately-held and remains profitable through strategic partnerships and the agility to develop new technologies ahead of the curve.
“FreedomVoice” and “FreedomIQ” are registered trademarks of FreedomVoice Systems.