Aragon Releases its 2020 Globe™ for Team Collaboration, 2020

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Aragon evaluates 19 major providers in the team collaboration market.

Aragon evaluates 19 major providers in the team collaboration market.

Aragon evaluates 19 major providers in the team collaboration market.

We have witnessed team collaboration increasingly become adopted by teams and entire enterprises.

Aragon Research identifies nineteen major providers in its Globe for Team Collaboration, 2020, published today.

With the rise of remote work over the last year due to the COVID-19 pandemic, employees are in need of convenient, modern ways to communicate and connect. More than any other collaboration application, team collaboration is poised to overtake email and phone calls as the way for teams and customers to communicate in real-time.

“The need to collaborate with team members from anywhere at any time is imperative,” says CEO of Aragon Research, Jim Lundy. “And, as digital labor comes online and chatbots proliferate, team collaboration will also become the interface for humans and bots.”

We see team collaboration evolving in three main ways:

  • As part of a UCC platform
  • Standalone, industry-specific, or part of a meeting offering
  • As part of a larger and more advanced digital work hub that also may be focused on specific use cases

We have witnessed team collaboration increasingly become adopted by teams and entire enterprises. Enterprises should leverage this report to evaluate and select a team collaboration provider.

The providers evaluated in this Globe report include: Amazon, Avaya, Cisco, Fuze, Google, LogMeIn, Mattermost, Microsoft, Mitel, RingCentral, Samepage, ServiceMax, Slack, Symphony, TigerConnect, Unify, Vonage, WhatsApp, and Zoom.

Aragon clients can access the Aragon Research Globe for Team Collaboration, 2020, in the AIN client community or on aragonresearch.com.

About Aragon Research
Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions. Aragon Research serves business and IT leaders and has a proven team of veteran analysts. For more information, visit https://www.aragonresearch.com/.

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Patricia Lundy

Kalyn Stockman
@AragonResearch1
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