Dubwerx Underwent Expansion to Give Better Customer Service

Share Article

Dubwerx, a premier Volkswagen and Audi maintenance and repair shop of Cincinnati has undergone a full expansion and refurbishing of the service shop to raise service levels and provide unmatched customer experience.

Ryan Clo, owner of Dubwerx

Ryan Clo, owner of Dubwerx

When we first opened our location, we didn’t have much to work with; but we did our best. For quite a few years, we have managed to build a reputation of quality and professionalism with only two bays, two lifts, a gravel parking lot and a loft office.

Dubwerx LLC, a full-service automotive shop in Cincinnati, Ohio serving the Volkswagen and Audi enthusiast community for years, announces its full expansion to provide better services to the valued customers.

As an inclusion to the expansion, Dubwerx installed five bays and five Nussbaum lifts that are fully adjustable and able to reach the full - height.

"When we first opened our location, we didn’t have much to work with; but we did our best. For quite a few years, we have managed to build a reputation of quality and professionalism with only two bays, two lifts, a gravel parking lot and a loft office," Said Ryan Clo, owner of Dubwerx.

"We always knew that our business model was inefficient, but we didn’t quite know how to expand. So, we set out to interview other shop owners and tour other facilities in order to find the best-of-the-best elements that Dubwerx could adapt to provide even better service for our customers. With our latest expansion, we are able to attain a new level of professionalism and service," he added.

The added bays and Nussbaum lifts put in flexibility to the shop and work efficiency permitting a more meticulous inspection and improved automotive service. Also, the employment of adequate staff has cut down the service time to two or three times than before.

Expansion Highlights

1. Five bays and five Nussbaum lifts that are fully adjustable and able to reach the full – height

2. More staff employed to cut down service time and providing quicker service than the past

3. Plenty of parking space is now available as the gravel parking lot has been paved over in front, on the sides and in back

4. Modern and comfortable waiting area enhancing customer comfort. A contemporary waiting room stocked with comfortable chairs and a few amenities to keep customers engaged while they wait

5. New skylights and glass in all the doors to make the shop appear open and inviting, more sunlight permeating throughout the building to improve staff morale

About Dubwerx

Dubwerx LLC is a Volkswagen and Audi maintenance and repair shop serving the automotive enthusiast community of Cincinnati, Ohio since 1998. The shop aims to accomplish the unfulfilled need in Cincinnati for a higher level of service on VW and Audi automobiles. With faster and more competent service, an enhanced workplace and state-of-the-art equipment and facilities, Dubwerx is all set to provide specialized service to extend the life of your Volkswagen and Audi while saving you money in the long run. Come in for a visit! For more details check out, dubwerx.com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Ryan Clo
Follow us on
Visit website