Backgrounds Online Was Named A Top Background Check Provider In The 2019 HRO Baker’s Dozen

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The Baker’s Dozen includes the top 13 background check providers based on a nationwide customer satisfaction survey.

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Earning a spot on the Baker’s Dozen again is a rewarding confirmation of our continuous dedication to providing exceptional service and high-quality products.

Backgrounds Online - - a prominent provider of background checks, drug tests and custom screening solutions, was named one of the top 13 background screening agencies in the nation.

To be included on the prestigious Baker’s Dozen list, background screening companies must be reviewed and ranked by their clients. HRO Today produces a proprietary survey that features 40 questions about background check providers and requests feedback about their products, customer service and other key topics.

When determining which companies will be included on the Baker’s Dozen list, HRO Today meticulously reviews every survey and considers three primary categories:

  •     Breadth of service
  •     Size of deal
  •     Quality of service

To make it on the list, background screening companies must receive high scores in each category.

The 2019 List
When producing their annual list, HRO Today takes various steps to ensure the results are accurate and based exclusively on customer feedback. They only accept responses that come from a valid corporate email and check IP addresses as part of their multi-step verification process. This is done to verify the lists they produce are a true representation of the top screening companies based on customer satisfaction.

“We pride ourselves on being a service-first company,” said Chris Ballas CEO of Backgrounds Online. “Earning a spot on the Baker’s Dozen again is a rewarding confirmation of our continuous dedication to providing exceptional service and high-quality products. Our entire team strives to consistently build and strengthen relationships with every client. Backgrounds Online is only successful when we help the organizations we serve make informed decisions, demonstrate due diligence and create safe workplaces.”

The Baker’s Dozen is the largest background screening customer satisfaction survey in the nation. Backgrounds Online has been represented on previous lists and is proud to be once again named a top background screening provider in 2019.

About The Baker’s Dozen
The Baker’s Dozen is run by HRO Today, a human resources publication owned by SharedXpertise Media. Their magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers. HRO Today has produced the Baker’s Dozen Customer Satisfaction Ratings since 2010.

About Backgrounds Online
Backgrounds Online has more than 20 years of experience as a leader in the background screening industry. We produce comprehensive background checks and screening solutions for job applicants, contractors, volunteers and employees. Our highly trained team is adept at offering unsurpassable customer service and helping our clients to develop a fair and transparent screening process. We are accredited by the Professional Background Screening Association (PBSA – previously the NAPBS) and committed to providing FCRA compliant background checks our clients can use to make informed decisions and build strong teams. For more information, visit

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Jeremy Ferro
since: 07/2011
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