We are absolutely elated to receive the title of Independent Retailer of the Year, as it is an incredible recognition of the high standards of customer service that we strive to give every customer, every day.
(PRWEB UK) 3 July 2014
Banks Lyon, the independent luxury watch and jewellery retailers based in Lancaster, were honoured last night to receive the title of Independent Retailer of the Year at the annual Retail Jeweller UK Watch and Jewellery Awards. The ceremony, at the Hilton Hotel Park Lane in London, was hosted by television personality Rick Edwards and attracted many prestigious attendees from within the watch and jewellery industry.
Whilst Banks Lyon have been providing unparalleled service to their customers for many years, and have been listed in Retail Jeweller Magazine’s top 50 results in previous years, this is the first year that they have entered the UK Watch and Jewellery Awards, and they are naturally very pleased to have received this award in their debut year.
In order to qualify for the award, Banks Lyon submitted a 2000 word entry document and underwent several hours of in-store scrutiny from the editor of Retail Jeweller, Lauren McCreedie. With strengths in the depth of their product range, expert and well trained staff, impeccable customer service in store, online and on social media and in their unique bespoke jewellery design service, they were confident in their positioning. However, as they were shortlisted alongside five equally strong finalists, Banks Lyon were expecting stiff competition and were therefore exceptionally pleased to take the title.
Store owner and managing director, Rodney Banks Lyon, said: “We are absolutely elated to receive the title of Independent Retailer of the Year, as it is an incredible recognition of the high standards of customer service that we strive to give every customer, every day. Whilst we are a family run business, this is about my team as a whole, not one individual – I am very fortunate in my staff, as it is their dedication, loyalty, and professionalism that makes us what we are today.”
Banks Lyon Jewellers have been providing their customers with the very finest in luxury watches and jewellery for more than 27 years. Since 1986, this family run business has combined exceptionally high quality products with outstanding standards of customer service, consistently delivering expert advice and friendly service to each and every customer. As an official and authorised stockist for a comprehensive range of luxury watch and jewellery brands, including Rolex, Omega, Chopard, Cartier, Breitling, and TAG Heuer, Banks Lyon Jewellers are a unique presence in the North West, as they bring together all these exclusive brand names in one store.
For further information about Banks Lyon Jewellers, visit their website at http://www.bankslyon.co.uk or call their experienced team on 01524 38 48 58.