Customer service is, of course, at the heart of everything we do and, as a way to communicate directly with our customers, YouTube is proving both effective and popular.
Lancaster, Lancashire (PRWEB UK) 27 February 2014
Banks Lyon, Lancaster’s specialist retailer of luxury watches and jewellery, has now gathered over 160,000 views on their Youtube channel, with viewers in a variety of international locations including America, Japan, Russia and Brazil. The channel, at http://www.youtube.com/user/BanksLyonJewellers, hosts a number of videos highlighting products from their range, including the popular Bob’s Blog videos, presented by manager Bob Breden, which show individual luxury watches and jewellery products in detail.
As authorised stockists for a range of illustrious watch brands, including Breitling, Rolex and Omega, Banks Lyon offer a wealth of expertise in their video blogs. The video format allows them to detail and demonstrate the finer features of such prestigious products as the special edition Omega Speedmaster Dark Side of the Moon watch, as well as showcasing their extensive knowledge of fine jewellery. This knowledge is backed up by their certifications; Bob Breden is FGA and DGA certified with The Gemmological Association of Great Britain, and owner Rodney Banks-Lyon is FGA certified. Between them, they have over 50 years’ experience to share with their viewers.
A spokesperson for Banks Lyon said: “The YouTube channel, and the Bob’s Blog videos in particular, are very useful as a way to feature our best products in detail, as well as advising customers about other services like our 0% finance and part exchange options. It also means that we can offer a personal service to customers who perhaps can’t visit our shop in Lancaster themselves, as we have provided bespoke videos on request to detail particular individual products which a customer has requested further information on. Customer service is, of course, at the heart of everything we do and, as a way to communicate directly with our customers, YouTube is proving both effective and popular.”
Banks Lyon Jewellers have been providing their customers with the very finest in luxury watches and jewellery for more than 27 years. Since 1986, this family run business has combined exceptionally high quality products with outstanding standards of customer service, consistently delivering expert advice and friendly service to each and every customer. As an official and authorised stockist for a comprehensive range of luxury watch and jewellery brands, including Rolex, Omega, Chopard, Cartier, Breitling, and TAG Heuer, Banks Lyon Jewellers are a unique presence in the North West, as they bring together all these exclusive brand names in the one store.
For more information on Banks Lyon please visit their website at http://www.bankslyon.co.uk/.