Staff morale, guest satisfaction, and valuable time were all suffering, and it became clear that a powerful, but simple to use facility maintenance software package was needed.
Springfield, MO (PRWEB) July 30, 2014
eSSETS (http://www.essets.com), a leading provider of cloud-based asset and facility management software systems, announced today the addition of a new client: the Beachcomber Hotel Group consisting of the Beachcomber Motel & Spa on the Beach, the Surf & Sand Lodge, and the Beach House Inn all located in Fort Bragg, CA. A host of facility and maintenance challenges also come with the properties, and after thorough evaluation, eSSETS’ CMMS software was chosen to boost the group’s bottom line.
Improvements to efficiency, organization, maintenance and communication were set aside as a top priority for management. According to Jon Glidewell, General Manager the Beachcomber Motel & Spa, “work orders and asset maintenance presented themselves as significant profit-killers for the motel and spa properties, the product of an antiquated system of spiral notebooks and inefficient work assignments.” As a result he adds, “staff morale, guest satisfaction, and valuable time were all suffering, and it became clear that a powerful, but simple to use facility maintenance software package was needed.”
Following a lengthy evaluation process with his selection criteria in play—power, ease of use, and features with bottom-line effects—Beachcomber chose eSSETS’ facility and asset management software to overcome their challenges. The solution for Beachcomber consists now of an integrated approach to managing maintenance. eSSETS CEO Paul Roberts notes, “we set all properties up using our flexible 'Places' hierarchy allowing Jon and his employees to immediately create service requests, assign staff, and track work status.” Paper has been eliminated, replaced now with electronic work orders, service requests, and action lists deliverable to smartphones and tablets. Paul adds, “Jon can now delegate tasks more directly and efficiently, avoiding duplication, miscommunication, and cost overruns.”
For Beachcomber, it’s about reclaiming time and money. The ability to create, retain, track and review records of all assets results in a more efficient organization, and ultimately more satisfied guests, employees, and one property owner. A case study about the successful integration of eSSETS’ cloud-based EAM and CMMS software at Beachcomber Motel & Spa is available at http://www.essets.com/content/eam-cmms-case-study-beachcomber-group-selects-essets-enterprise-asset-management-software.
For additional information about asset and facilities management solutions for the lodging industry, please visit https://essets.com/lodging-hotel-motel-facilities-asset-management.
About the Beachcomber Group
Located in Ft. Bragg, California, the Beachcomber Group features some of the the finest lodging accommodations on California's North Coast. Family owned and serving the Fort Bragg and Mendocino Coast since 1971, the the Beachcomber Motel & Spa on the Beach, the Surf & Sand Lodge, and the Beach House Inn are the perfect vacation getaways offering high quality lodging at affordable rates.
eSSETS provides cloud-based asset and facilities management software allowing organizations to track and manage assets from the convenience of web browsers and mobile devices. The EAM software combines asset information with tools for inspections, preventative maintenance scheduling, service requests, warranty tracking, and much more; eSSETS leverages the power and convenience of the Internet to deliver maximum functions in minimum time.