VoIP service is transforming the landscape of business architecture and infrastructure.
San Francisco, CA (PRWEB) September 18, 2013
More than 50% of US businesses are now using cloud-based infrastructure technology, and the days of legacy data-transmission are numbered. Start-ups and enterprise-class companies are both saving up to 80% on communications with Voice over Internet Protocol, or simply “VoIP”. But saving money isn't the only way VoIP supercharges a business. After an exhaustive industry-wide study Voxilla.com has listed the top five ways that business VoIP service is transforming the landscape of business architecture and infrastructure.
1. Increased Productivity
A study conducted by Stanford University found that telecommuters and employees who work from home are 13% more efficient than commuters and that if telecommuting were implemented nationally in applicable occupations, it would eliminate 80% of the carbon emissions in the US. A VoIP unified communications system allows employees to maintain contact with the office and clients from anywhere a WiFi connection is available, and can be integrated with most CRMs.
Moreover, IP video conferencing dramatically reduces travel expenses, and increases the potential geographic outreach of a company that’s building its client-base. For those who require less altruistic reasons to promote telecommuting, San Francisco-based Sun Microsystems reported saving $68 million in one year on real estate expenditures due entirely to their telecommuting program.
2. Saved Capital
Business VoIP plans start as low as $19.95/month per extension, and include a long list of “free-tures”. Whereas legacy telephone companies have to send out a technician to add or alter extensions, an office VoIP system can be easily managed from a desktop or laptop using cloud-based technology. The reason land-lines are so expensive is because they’re made of hundreds of miles of copper which is expensive to mine, produce, maintain, and repair.
VoIP sends digital signal “packets” over the Internet and the sound quality is crisp and digitally clear. To get an idea of how much more efficient VoIP is than land-lines, consider the difference between sending someone an e-mail as opposed to driving to their house and handing them a note. Because WiFi dramatically reduces installation, maintenance, rent, and repair costs, it’s up to 80% cheaper than traditional telephony.
3. VoIP is lean and “Green”
Image is everything. A significant part of a corporation’s image is now it’s ecological outlook and environmental footprint, and consumers definitely notice the choices that companies make. An Ernst & Young study found that 78% of corporate CEOs cited “Image among consumers” as the number one driver for implementing green initiatives in their companies. Using business VoIP indicates to clients and customers that a business is technologically savvy, fiscally conservative socially responsible.
And, going “green” saves a company lots of it. IP faxing eliminates the expense and clutter of an analog fax machine because it converts faxes into emails, and sends them directly to and from any Internet-enabled device, including a smartphone, tablet, laptop, or desktop.
Traditional land-lines systems that send paper faxes felled nearly 2 million trees last year, and used 30 cubic tons of toner. Companies that enact green initiatives not only save money, they are also rewarded with tax incentives. So, VoIP is good for a corporation’s image and overhead, as well as the environment.
4. VoIP is Scalable
Whether a company is comprised of one person in a home office or just hired a dozen employees, it’s important to remain mobile, flexible, and scalable. With VoIP desktop management, phone systems can be set up in minutes and require no service visit to have extensions added, subtracted, or altered. Many providers give free phones as part of their packages, and the feature loaded phones can be relocated to anywhere there’s a, Internet connection without having to reconfigure them.
As the company grows, the phone system can grow just as quickly. Simply log-in to the cloud-based management system, and make any needed changes with the touch of a button. In fact, most VoIP providers have no setup fees or contracts required. It’s just “plug-and-play”. VoIP service plans can accommodate as few or as many extensions as a business needs, with loads of features that help a business run efficiently, and profitably.
5. VoIP is Mobile
Leaving the office? Have calls forwarded to any desired number or numbers in succession. VoIP systems have virtual-secretary and “find-me-anywhere” features, for maximum mobility. When it’s necessary to attend trade-shows, conferences, or be out in the field increasing brand awareness, employees can forward calls to multiple extensions or devices in succession. Fewer missed calls means less business lost. If a business doesn’t have a dedicated IT department, they can leave management of the office switchboards and hardware units to the service provider.
VoIP providers are increasingly offering hosted (off-site) Private Branch Exchanges in their plans which means no need for a dedicated office space to house it or staff to manage it. A business only needs a laptop to manage a unified communications system that creates the professional veneer of a larger, well established company.
Whether a business is small or large, the abundant features and benefits of inexpensive, versatile business VoIP are clear. Plans differ so businesses should consult providers to suit their specific needs.