The Women’s Choice Award Announces America’s Best Hospitals in Emergency Care

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Nearly one in two people seek emergency care each year. Experts predict visits will only increase with Medicaid expansion.

Emergency Care

By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.

Each year, there are more than 125 million emergency room visits in the U.S., with about a fifth of them being children under the age of 15. Emergency departments continue to be an essential part of the healthcare system as they provide fast, life-or-limb saving care to millions each year. The Women’s Choice Award is proud to announce the 2014 winners of America’s Best Hospitals in Emergency Care ─ signifying a commitment and passion for creating an extraordinary healthcare experience. The Women’s Choice Award is also the lone recognition program that measures against the needs and preferences of women. Of the seven core measures reported by emergency departments to the Centers for Medicare and Medicaid Services (CMS), women rate “door to diagnostic time” or in other words, “door to doctor,” as the most important criteria when selecting an emergency room. The least important reported measure is the total time before leaving the emergency room.

The following America’s Best Hospitals for Emergency Care carry the Women’s Choice Award seal, signifying their commitment to a global mission to elevate the patient experience for women and all patients:

  • Carson Health – Carson City, MI
  • Franciscan St. Anthony Health - Crown Point - Crown Point, IN.
  • King's Daughters Medical Center - Brookhaven, MS.
  • Lafayette Regional Health Center - Lexington, MO.
  • McCullough-Hyde Memorial Hospital - Oxford, OH.
  • Mercy Medical Center - Clinton - Clinton, IA.
  • Mercy Medical Center - Sioux City - Sioux City, IA.
  • Mercy Regional Health Center - Manhattan, KS.
  • Mille Lacs Healthcare System - Onamia, MN.
  • Oak Hill Hospital - Brooksville, FL.
  • Palo Pinto General Hospital - Mineral Wells, TX.
  • Pioneers Memorial Hospital - Brawley, CA.
  • Prairie Lakes Heathcare System - Watertown, SD.
  • Star Valley Medical Center - Afton, WY.
  • St. Elizabeth Hospital - Gonzales, LA.
  • TriStar Hendersonville Medical Center - Hendersonville, TN.
  • West Valley Hospital - Goodyear, AZ.

Hospitals earning the Emergency Care Award consistently rank in the top 25 percent of the 3,600 hospitals reporting on their emergency department’s performance to the Centers for Medicare and Medicaid Services (CMS). The seven measures CMS publicly reports relate primarily to the amount of time taken in the ER such as time for diagnosis, medication, and admission to the hospital, and are weighted according to the priorities of women surveyed. A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the seven measures, depending on their importance. The award is also limited to those hospitals with a solid recommendation on Hospital Consumer Assessment of Healthcare Providers and Systems.

“The Women’s Choice Award is the only distinction that identifies the nation’s best healthcare institutions based on robust criteria that considers patient satisfaction, clinical excellence and what women really want when it comes to treatment and a quality hospital experience,” says Delia Passi, CEO & founder of WomenCertified, home of the Women’s Choice Award. “The award winning hospitals not only performed well clinically with regard to emergency care measures, but they also have a high recommendation rating, which is very important to women when it comes to health related decisions.”

According to a new study published in the journal Science, expansion of Medicaid under the new health care reform law will lead to a significant increase in emergency room visits. Under the Affordable Care Act, nearly 25 million Americans could gain health insurance, roughly half of them through Medicaid.

“Our mission is to reduce the risk for women and their families so they can make smarter healthcare choices,” added Passi. “We have found that recommendations are the single most important consideration used by women in selecting a hospital for themselves and their family. By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.”

As the collective voice of female consumers, the Women’s Choice Award provides women with recommendations they can trust, from other women. The full list of awarded hospitals is available at

The Women’s Choice Award sets the standard for helping women make smarter choices by collectively identifying the brands, products and services most recommended and trusted by women and those that deliver a customer experience worthy of her recommendation. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men. As the leading advocate for female consumers, WomenCertified®, home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women to provide them with a collective voice. Women can make their preferences heard and be part of the mission toward a million voices strong by visiting the Women’s Choice Award official website at and joining the network.

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Susan Long
The Women's Choice Award
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